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Veterinary Technician, Lead

1 month ago

Highland Beach, United States Heartland Veterinary Partners LLC Full time
At Healthy Pets Veterinary Care, our patient’s health and emotional well-being are our top priorities. We believe that veterinary visits should be stress-free for pets and owners, and we strive daily to create a fun, friendly, and relaxed environment for pets and owners alike.

Whether it’s belly rubs and treats for your pup or letting your feline companion explore on their terms, our goal is to allow pets to have the highest quality medical care in an environment they’ll love. Pets come first, but we aim to exceed our client’s expectations at every opportunity.


Pay: $20.00- $22.00/hr - non-certified/credentialed technician
up to $24.00/hr for Certified/Credentialed technician

Benefits Offered to our full-time team members:
  • Paid time off
  • Health, dental, and vision insurance
  • Retirement benefits (401k, Roth k and matching)
  • Bonus incentive
  • Career and professional development opportunities
  • State licensing fee reimbursement for credentialed technicians
  • VTNE support
  • Employee Assistance Program
  • Employee Referral Program

Position Purpose
The Lead Veterinary Technician assists the veterinarians and lead technicians with patient care and treatment, monitors hospitalized pets, maintains inventory, prepares prescriptions, performs routine in-house laboratory work, educates clients regarding veterinary care and procedures, and assists with surgical procedures. The Lead Veterinary Technician will also assist the practice manager in supervising the practice's veterinary technicians. The ideal candidate has 2+ years' experience working as a veterinary techniciand and at least 1 year of experience in a leadership/supervisory role. The candidate must have experience in: surgery, dentistry, placing IV catheters, blood draws and administering SQ injections. ​​​​​​

Veterinary Technician Competencies
  • Patience & Compassion: Remaining professional while still making teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with veterinarians and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of veterinarians and sometimes patient owners. Picking up the needs of veterinarians and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
  • Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
  • Prepare patients for surgery and monitor vital signs of the patient during surgery.
  • Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.
  • Take, develop, and maintain radiographs following proper safety procedures.
  • Provide basic animal handling and restrain animals during exams.
  • Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.
  • Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment.
  • Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
  • Communicate with veterinarians and practice team members including client discussions, patient plans, client concerns, etc.
  • Any other duties as assigned.

Requirements / Qualifications
  • Previous veterinary experience preferred
  • Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
  • Practice OSHA safety techniques including proper PPE
  • Basic math and the ability to calculate medication dosages
  • Basic computer skills, familiarity with MS office applications, etc.
  • Strong communication skills to ensure patient safety