Personal Banker Supervisor, West Regional Team

1 month ago

Bratenahl, United States Dollar Bank Full time

Do you want to start your career as an entry level supervisor? Do you enjoy helping people? Do you enjoy problem solving? Does having the opportunity to better someone's financial well being sound appealing to you? Do you thrive in an ever-changing environment? If you answered YES to any of these questions, then a career at Dollar Bank is a perfect fit for you

This entry level position allows you to develop a thorough understanding of the Bank's products and services while being fast tracked into our Supervisory Program. As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Banks Western Market. These branches include Avon, Brunswick, Lakewood, Midway, North Olmsted, Parmatown, Southland, Strongsville, Westgate, Westlake. Travel reimbursement is provided after a specific mileage threshold is met.

Job Description:

  • Build relationships with our customers by engaging in a consultative sales approach
  • Utilize the relationship building skills taught through Dollar Bank's training program to create customer loyalty.
  • Educate our customers on ways to utilize technology in branch, online or mobile.
  • Utilize sound decision making skills while balancing customer service and financial loss.
  • Assist in training and development of new employees within the bank
  • Learn how to open and close branches
  • Adhere to all established branch operational processes and procedures.

Qualifications:

  • High school diploma/GED required
  • One year demonstrated track record of achieving sales goals is required with either

College (Associate's) degree OR

a minimum of 2 years demonstrated ability to deliver outstanding customer service in financial services or retail industry

  • Leadership demeanor is required.
  • Must have excellent written and verbal communication skills to include professional grammar and demeanor.
  • Ability to travel as needed to training.
  • A valid driver's license and access to a reliable vehicle is required.
  • Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.

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