Inpatient Scheduler

1 month ago


South Valley, United States Fresenius Medical Care Full time

PURPOSE AND SCOPE:

Serves as the focal part of the care team that is responsible for all scheduling and dispatching efforts working hand in hand with area hospitals and acute care facilities for emergent and non-emergent dialysis care. Liaisons with physicians, hospital partners and direct and indirect patient care staff to schedule all patient treatments in a 24/7 environment with the utmost emphasis on extraordinary patient care service. Support FMCNA’s mission, vision, core values, and customer service philosophy. Adhere to the FMCNA Compliance Program, including following all regulatory and business policy requirements.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

·Under the direction of direct supervisor oversees and coordinates the scheduling of direct patient care staff of acute dialysis treatments, regardless of modality in contracted hospitals/facilities.

·Ensures that staff utilization adheres to efficient scheduling, meeting the needs of both the physician and hospital partners as well as effective labor utilization practices.

  • Receives and prioritizes all incoming calls in a swift and proper manner through the use of company approved communication tools.

·Dispatches the appropriate personnel to the assigned facility (RN, CCHT, BIOMED, etc.) in addition, a dispatcher will make phone calls to update, add to, inform and facilitate to all FKC customers.

·Accurately schedules staff per modality trained on and updates master tracker.

·Follows regional established practices as it relates to communication of assignments and confirmation.

·Oversees hospital equipment and availability for RNs, updates master tracker as needed and works with the Biomed team for machine repairs and equipment availability as needed.

·Central point of contact for coordinating with technical team for timely repairs of disabled machines, coordinate infection control measures, routine water culturing, water testing, logging of results, transportation of equipment and supplies. Helps to ensure accurate equipment inventory lists and logs are ready for joint commission.

·Assists with new hire orientation for staff as it relates to specific hours of operations for the hospital contracts as well as training staff on the scheduling process. Reinforces local call-out procedures for off-hours and weekend schedules.

·Escalates scheduling matters as it relates to adhering to hospital contract to direct supervisor.

·Produces scheduling reports as requested. Keeps records per FMCNA record keeping policies.

·Practices cost containment strategies in all areas to adhere to hospital contracts as well as desired regional metrics.

  • Demonstrates thorough geographic knowledge of all FKC Acute Program service areas.

·Dispatches all responses to ensure DPC staff arrive within contracted response time in compliance with the terms and conditions of the program.

·Assists with billing reconciliation as needed.

·Other duties and projects as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.

    • This position requires frequent, prolonged periods of being in front of a computer as well as phone work.

    • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. Maybe exposed to infectious and contagious diseases/materials.

  • Ability to be on call and work in a 24/7 environment.

  • The position may require travel between assigned locations and various locations within the community as needed.

  • Travel to meetings may be required.

SUPERVISION:

  • None

EDUCATION AND REQUIRED CREDENTIALS:

  • High school diploma or equivalent combination of education and experience.

EXPERIENCE AND REQUIRED SKILLS:

·1 - 2 years of customer service experience or dispatch experience.

·Prior scheduling experience in a fast-paced environment desired.

·Familiarity with the Grasshopper, ACES, etc with ability to pick up systems quickly.

·Prior medical terminology experience preferred.

·Excellent communication skills; both verbal and written.

·Ability to make sound decisions in a timely manner.

·Proficient in MS Office Suite and communications platforms, such as Skype and Microsoft Teams.

·Ability to employ discretion and confidentiality in sensitive areas.

  • Must be able to work in a fast-paced environment and remain professional under high-stress times.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.



  • South Portland, United States MaineHealth Full time

    MaineHealth is currently hiring 2 Psychiatrists to work in an innovative, flexible, float pool model, in inpatient settings across Maine Behavioral Healthcare (MBH). These roles provide inpatient psychiatric care, working with a multidisciplinary team, including directing the treatment team and planning pharmacologic and therapeutic interventions. Each...


  • South Portland, Maine, United States Maine Medical Center Full time

    Job SummaryMaineHealth is seeking a Psychiatrist to join our team in an innovative, flexible float pool model, providing inpatient psychiatric care in various settings across Maine. This role offers a unique opportunity to work with a multidisciplinary team, directing treatment plans and implementing pharmacologic and therapeutic interventions.This position...


  • Mill Valley, United States Renewal Rehab Full time

    DetailsClient Name Renewal Rehab - The Redwoods Job Type Travel Offering Allied Profession Occupational Therapist Specialty Inpatient Job ID 15265296 Job Title Occupational Therapist - Inpatient Weekly Pay $2354.8 Shift DetailsShift 5x8 Days Scheduled Hours 40 Job Order DetailsStart Date 10/28/2024 End Date 01/27/2025 Duration 13 Week(s) Client...

  • Inpatient Nurse

    3 weeks ago


    South Jordan, Utah, United States University of Utah Health Full time

    Job SummaryWe are seeking a skilled Inpatient Registered Nurse to join our team at University of Utah Health. As a patient-focused organization, we exist to enhance the health and well-being of people through patient care, research, and education.Key ResponsibilitiesDeliver exceptional nursing care to patients by utilizing strong organizational and...

  • Inpatient Nurse

    1 month ago


    South Jordan, Utah, United States University of Utah Health Full time

    Job SummaryUniversity of Utah Health is seeking a skilled Inpatient Registered Nurse to join our team. As a patient-focused organization, we exist to enhance the health and well-being of people through patient care, research, and education.Key ResponsibilitiesDeliver exceptional nursing care to patients by utilizing strong organizational and leadership...


  • South Portland, United States MaineHealth Full time

    Summary MaineHealth is currently hiring 2 Psychiatrists to work in an innovative, flexible, float pool model, in inpatient settings across Maine Behavioral Healthcare (MBH). These roles provide inpatient psychiatric care, working with a multidisciplinary team, including directing the treatment team and planning pharmacologic and therapeutic interventions....

  • Inpatient Psychiatrist

    2 months ago


    South Portland, United States Maine Medical Center Full time

    Summary MaineHealth is currently hiring 2 Psychiatrists to work in an innovative, flexible, float pool model, in inpatient settings across Maine Behavioral Healthcare (MBH). These roles provide inpatient psychiatric care, working with a multidisciplinary team, including directing the treatment team and planning pharmacologic and therapeutic interventions. ...


  • valley springs, United States Avera Health Full time

    **Only applicants that currently work at Avera McKennan Hospital, in the Surgery Unit, are eligible to apply.**  Join the team at Avera! Award Winning Health Care:  Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization...


  • Castro Valley, United States CompHealth Full time

    We are seeking a Physical Therapist for an inpatient rehab hospital position starting on 10/14. The ideal candidate should have at least 1 year of rehab hospital experience. The schedule is Monday to Friday, with a possibility of covering a weekend shift. Experience with FIM scores is a plus. A California state license is required. Monday - Friday schedule...


  • Valley Springs, United States Avera Health Full time

    **Only applicants that currently work at Avera McKennan Hospital, in the Surgery Unit, are eligible to apply.**  Join the team at Avera! Award Winning Health Care:  Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization...


  • Valley Springs, United States Avera Health Full time

    **Only applicants that currently work at Avera McKennan Hospital, in the Surgery Unit, are eligible to apply.**  Join the team at Avera! Award Winning Health Care:  Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization...


  • Prescott Valley, United States Yavapai Regional Medical Center Full time

    Overview At Dignity Health , living our values means bringing passion into action every day. (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career. Our exceptional benefits package...


  • Valley Springs, United States Avera Health Full time

    **Only applicants that currently work at Avera McKennan Hospital, in the Surgery Unit, are eligible to apply.**  Join the team at Avera! Award Winning Health Care:  Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization...


  • Simi Valley, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: The Inpatient RN provides direct patient care in accordance to company policies and procedures which includes FMCNA compliance programs and contracted hospitals' policies and procedures. Areas of practice are diverse, including, but not limited to, hemodialysis, peritoneal dialysis, continuous renal replacement therapies, apheresis, and...

  • Inpatient Therapist

    2 days ago


    Barnard, South Dakota, 57426, Brown County, SD, United States Avera St Luke's Hospital Full time

    Join the team at Avera! Award Winning Health Care: Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME. Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for...


  • Simi Valley, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: The Inpatient RN provides direct patient care in accordance to company policies and procedures which includes FMCNA compliance programs and contracted hospitals' policies and procedures. Areas of practice are diverse, including, but not limited to, hemodialysis, peritoneal dialysis, continuous renal replacement therapies, apheresis, and...


  • Grass Valley, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.Ready to take your pharmacy career to new destinations? Soliant Health is seeking an experienced, patient-focused Inpatient Pharmacistto join a large, fast-paced hospital in Placer County, CA. If you're a passionate about providing top-quality care, love working independently,...


  • simi valley, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE:The Inpatient RN provides direct patient care in accordance to company policies and procedures which includes FMCNA compliance programs and contracted hospitals’ policies and procedures.  Areas of practice are diverse, including, but not limited to, hemodialysis, peritoneal dialysis, continuous renal replacement therapies, apheresis, and...


  • Simi Valley, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE:The Inpatient RN provides direct patient care in accordance to company policies and procedures which includes FMCNA compliance programs and contracted hospitals’ policies and procedures.  Areas of practice are diverse, including, but not limited to, hemodialysis, peritoneal dialysis, continuous renal replacement therapies, apheresis, and...


  • Simi Valley, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: The Inpatient RN provides direct patient care in accordance to company policies and procedures which includes FMCNA compliance programs and contracted hospitals' policies and procedures. Areas of practice are diverse, including, but not limited to, hemodialysis, peritoneal dialysis, continuous renal replacement therapies, apheresis, and...