Custom Biller

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

• Competitive Starting Pay

• Paid Training

• Global Advancement Opportunities

• Company Vehicle (as applicable)

• Referral Bonuses

• Comprehensive Benefits

• Medical/Dental/Vision insurance

• Health Savings Account (HAS)

• Life Insurance

• 401(k) savings plan with company match

• Short-Term and Long-Term Disability

• Employee Assistance Program

• Wellness Program

• And More

What you will do:

Johnson Controls Security Solutions LLC. Custom Billing. To Provide accurate and timely invoices in a fast pace, high volume office while incurring accuracy, accountability and timeliness to the customer. Provide advice, experience, developing and deploying billing service strategies, assist in documentation of Standard Operating Process. Efficient handling of inbound internal/external customers inquiries. Assist with Customer’s account audits and reporting of results.

How you will do it:

• Ensure billing parameters correlate to the Customer’s Master agreement as applicable

• Coordinate Customer’s internal Audits

• Utilizes various JCI Security Solutions LLC. Systems to ensure accurate billing of invoices

• Communicate to internal/external Customers (Collectors, Supervisors..etc.) via verbal and written communication

• Ensure Customer Invoices are provided accurately to ensure timely payment

• Review and contribute to daily, weekly and monthly reports

• Utilize creative techniques and flexibility to provide any specialized billing requests of the customer

• Assist in dispute resolution

• Mentor new employees and assist with training new employees

• Assist Team Manager with special projects

• Other duties as assigned

What we look for:

Required

• Required Associate/ Bachelor’s degree in Business

• 10+ years in Billing/Collections

• Highly motivated individual with ability • Excellent communication skills

• PC/Microsoft Proficient o Outlook, Excel, Word, PowerPoint, Teams, SharePoint, PDF