Intake Specialist

2 weeks ago

Galena Park, United States Mike Agruss Law Full time

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients’ lives every day. If this sounds like a job you’d love, apply nowCompensation:$45,000 yearlyResponsibilities:Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner You will interview 50+ potential clients per day by phone, e-mail, and text.You must be extremely organized, confident, and comfortable speaking on the phone. You will use our law firm software, Litify, and all Windows applications (Outlook, Word, Excel). We expect our candidates to be tech-savvy and willing to learn our systems. Qualifications:Sales or customer service experience highly valued Possesses outstanding communication skills and sense of empathy Previous legal experience highly valued Firm knowledge of spreadsheet and data management, as well as computer skills Familiarity with case management and CRM systems a bonus About CompanyMike Agruss Law was founded in 2012. Since then, we have grown to 4 lawyers and 15+ support staff. Our personal injury practice focuses on car crashes, premises liability, dog bites, and nursing home abuse. Year-over-year, we have grown both in cases and gross revenues. We have an incredible network of doctors and medical specialists who provide immediate treatment to clients. Our unique formula has earned us over 1,600 outstanding client reviews on our website, an A+ BBB rating, and more than 1,200 five-star reviews on Google. Benefits and Perks:Medical, dental, and vision,STD, LTD, and life insurance,401(k) with a 4% match,15 days of PTO per year,12+ days off for federal holidays. #WHLAW2Compensation details: 45000-45000 Yearly SalaryPIa9c5ed16f415-25448-39261322

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