Transportation Supervisor
3 weeks ago
DUTIES AND RESPONSIBILITIES
ESSENTIAL FUNCTIONS
Manage daily route operations as follows:
- Assist with the recruitment of qualified drivers. Lead with strength to develop or remove a driver based on their qualifications and performance.
- Ensure that adequate staffing exists through effective scheduling. Help with weekly driver schedule ensuring that ll routes are covered by trained drivers.
- Assist Manager with ensuring that all drivers are adequately trained on recordkeeping procedures by individual training
- Assist Manager with ensuring all recordkeeping and documentation are complete at day's end and turned into corporate as necessary.
- Hold routine team meetings
- Ensure that trucks receive routine maintenance.
- Ensure that trucks are kept in an acceptable, respectable fashion.
- Make sure weekly truck inspections are conducted and turned into Corporate manager.
- Communicate any other necessary DOT information to Safety Coordinator in an expeditious manner.
Work with Manager on Sales/Service Reps to handle routine customer requests or issues, or communicate with appropriate individual to ensure that customer requests are consistently met in a timely manner:
- Work directly with drivers on basic customer service issues such as additional products, etc.
- Maintain appropriate records on each customer issue for historical purposes.
- Routinely train and acquaint all drivers with Crown customer service expectations and their decision-making accountability related to that service.
- Ensure that all drivers are well versed in record keeping requirements by coordinating training.
- Ensure that all drivers are familiar with the workflow in the plant so that they can confidently converse with customers
- Manage training and compliance on Hours of Service (if applicable)
- Serve as a role model for drivers regarding service mentality and technical competence.
- Manage training and compliance on Hours of Service (if applicable)
- Work collaboratively with Fleet Manager/Safety Coordinator to plan safety meetings and communications for drivers.
- Conduct and document quarterly driver safety meetings and annual driver retaining.
- Complete and send bi-weekly report to Corporate Manager.
- Ensure that new accounts are set up properly by the office staff.
- Work with office staff to ensure that route accounting is handled efficiently and accurately.
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