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Veterinary Technician- Highland's Pet Medical Clinic

2 months ago

Austin, United States Heartland Veterinary Partners LLC Full time
About Highland's Pet Medical Clinic
​​​​​Highland’s Pet Medical Clinic is a well-established, full-service, small animal veterinary hospital providing comprehensive pet medical, surgical, and dental care to the dogs and cats of Austin, TX.

We provide a broad spectrum of diagnostic procedures through in-house ultrasound, blood and urine testing, and the use of external laboratories. Our facility includes a well-stocked pharmacy, a closely supervised hospitalization area, and an in-hospital surgical suite.

At Highland’s Pet Medical Clinic, we strive to provide exceptional care to our clients and patients during every visit in a caring and compassionate manner, focusing on communication and education so that our clients are well-equipped to be the best pet parents.

Operating Hours: Monday-Friday 8:00 am-5:00 pm

Pay: $18/hr

Position Purpose
The Veterinary Technician assists the veterinarians and lead technicians with patient care and treatment, monitors hospitalized pets, maintains inventory, prepares prescriptions, performs routine in-house laboratory work, educates clients regarding veterinary care and procedures, and assists with surgical procedures.

Veterinary Technician Competencies
  • Patience & Compassion: Remaining professional while still making teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with veterinarians and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of veterinarians and sometimes patient owners. Picking up the needs of veterinarians and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
  • Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
  • Prepare patients for surgery and monitor vital signs of the patient during surgery.
  • Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.
  • Take, develop, and maintain radiographs following proper safety procedures.
  • Provide basic animal handling and restrain animals during exams.
  • Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.
  • Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment.
  • Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
  • Communicate with veterinarians and practice team members including client discussions, patient plans, client concerns, etc.
  • Any other duties as assigned.

Requirements / Qualifications
  • Previous veterinary experience preferred
  • Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
  • Practice OSHA safety techniques including proper PPE
  • Basic math and the ability to calculate medication dosages
  • Basic computer skills, familiarity with MS office applications, etc.
  • Strong communication skills to ensure patient safety

Benefits Offered
  • Paid time off
  • Health, dental, and vision insurance
  • Retirement benefits (401k, Roth k and matching)
  • Bonus incentive
  • Career and professional development opportunities
  • State licensing fee reimbursement for credentialed technicians
  • VTNE support
  • Employee Assistance Program
  • Employee Referral Program