LP Customer Service Associate II

4 weeks ago

San Antonio, United States The TJX Companies, Inc. Full time

Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

Posting Notes: 820 E. Rector Dr Suite 110 San Antonio TX 78216

* Job Description:
* The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store. The CSA (Tactical Uniform) uses a Company-issued Body Worn Camera to record specific events involving critical incidents for legal, safety, and training purposes.


* Roles and Responsibilities of CSA (Tactical Uniform):
* Maintains a proper and professional stance in the designated area at the front of the store.
* Wears the Company-issued CSA Tactical Uniform consisting of a tactical vest and black shirt.
* The CSA provides their own black pants and black shoes.
* Responds to customer inquiries.
* Properly responds to Merchandise Protection Pedestal Activation.
* Adheres to proper use of the Body Worn Camera as outlined in policy and procedure.
* Documents required incidents in case management.



Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 820 E. Rector Dr Suite 110 San Antonio TX 78216

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