Current jobs related to Patient Registrar II- Rio Rancho Family Practice - Rio Rancho - Presbyterian Healthcare Services
-
Dentist Opportunity in Rio Rancho
2 weeks ago
Rio Rancho, New Mexico, United States Rio Rancho Dental Arts Full timeAbout the RoleWe are seeking a skilled General Dentist to join our team at Rio Rancho Dental Arts. As a leader in your supported office, you will have the autonomy to provide exceptional patient care while benefiting from our comprehensive support system.What You'll GainUnlimited PTO and paid holidaysCompetitive benefits, including health insurance and...
-
Rio Rancho, New Mexico, United States Rio Rancho Dental Arts Full timeAbout the OpportunityRio Rancho Dental Arts is seeking a skilled General Dentist to join our team in Rio Rancho, New Mexico. As a member of our multi-doctor practice, you will have the opportunity to work in a supportive environment with a highly trained team and access to the latest technology and resources.What We OfferCompetitive Compensation: Enjoy a...
-
Rio Rancho, New Mexico, United States Rio Rancho Dental Arts Full timeAbout the OpportunityRio Rancho Dental Arts is seeking a skilled General Dentist to join our team in a dynamic and supportive environment. As a leader in our multi-doctor practice, you will have the autonomy to deliver exceptional patient care while benefiting from our comprehensive support system.What We OfferCompetitive Compensation: Enjoy a guaranteed...
-
Rio Rancho, New Mexico, United States Rio Rancho Dental Arts Full timeAbout the OpportunityRio Rancho Dental Arts is seeking a skilled General Dentist to join our team in a dynamic and supportive environment. As a leader in our multi-doctor practice, you will have the opportunity to deliver exceptional patient care while enjoying unparalleled educational offerings and clinical autonomy.What We OfferCompetitive benefits,...
-
Dentist Opportunity in Rio Rancho, New Mexico
2 weeks ago
Rio Rancho, New Mexico, United States Rio Rancho Dental Arts Full timeAbout the RoleRio Rancho Dental Arts is seeking a skilled General Dentist to join our team. As a leader in our practice, you will have the autonomy to provide exceptional patient care while benefiting from our comprehensive support system.What We OfferUnlimited PTO and Paid Holidays to maintain a healthy work-life balanceCompetitive Benefits including health...
-
Licensed Practical Nurse
4 weeks ago
Rio Rancho, New Mexico, United States Rio Rancho Center - Rio Rancho, NM Full timeAbout the RoleWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at the Rio Rancho Center in Rio Rancho, NM. As an LPN, you will play a vital role in delivering high-quality patient care and contributing to the overall success of our healthcare team.Key ResponsibilitiesEvaluate patients/residents to collect data, observe condition, and...
-
General Dentist
2 months ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you'll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You'll work in an...
-
General Dentist
7 days ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...
-
General Dentist
1 week ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeJob DescriptionJob DescriptionGeneral Dentist Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical...
-
General Dentist
2 weeks ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...
-
General Dentist
2 weeks ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...
-
General Dentist
6 days ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...
-
General Dentist
2 days ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist $300,000 Compensation Package Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical...
-
General Dentist
2 days ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeJob DescriptionJob DescriptionGeneral Dentist $300,000 Compensation Package Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to...
-
General Dentist
2 weeks ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...
-
General Dentist
2 days ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist $300,000 Compensation Package Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical...
-
General Dentist
2 days ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist $300,000 Compensation Package Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical...
-
General Dentist
3 months ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...
-
General Dentist
3 months ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an...
-
General Dentist
1 month ago
Rio Rancho, United States Rio Rancho Dental Arts Full timeGeneral Dentist Rio Rancho Dental Arts is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you'll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You'll work in an...
Patient Registrar II- Rio Rancho Family Practice
4 months ago
Overview
Patient Registrar II- Rio Rancho Damily Practice
Responsible for facilitating encounter or episode process for our customers by performing activities related to patient registration. Responsible for providing excellent customer service at every encounter. Accuracy of data capture to reduce denials is paramount.Secure financial payment at time of service including co-insurance, copayments, self-pay and deductible monies due. Illustrate contract requirement knowledge and use of tools to respond to provider network questions. Schedules patient appointments according to clinic protocol using Advanced Access principals where applicable. Guides and educates patients on the use of the registration Kiosk.
How you belong matters here.
We value our employees' differences and find strength in the diversity of our team and community.
At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.
Why Join Us:Full Time - Exempt: No Job is based:PMG Rio RanchoWork hours:Weekday Schedule Monday-FridayBenefits: We offer a wide range of benefits including medical, wellness programs, vision and dental, paid time off, retirement and more.
Qualifications
High school or equivalent
Experience:
* A minimum of 18 months of work experiences in office, healthcare with strong customer service background. Must pass EPIC competency for Registration at completion of Epic Clerical Training class.
Abilities:
* Requires general knowledge of the customer encounter process which may include scheduling, registration, contract requirements, financial guidelines, coordination of services and billing process in terms of what and how work is to be done as well as why it is done.
Professional Requirements:
* Pass annual competency exam for all areas of responsibility.
* Attend Quarterly MSO meetings.
* Attend Staff meetingsAttend Employee Forums
Responsibilities
Customer Service and Caring Practices:
* Achieve exceptional patient experience for patients and patient families by using CARES, AIDET and EPE tools.
* Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times
* Ability to manage conflict and appropriately request the help of a supervisor when needed.
Encounter Components:
* Performs the patient registration process.
* Manage the accurate collection of patient data which includes but is not limited to; Kiosk concierge performance Demographic data Insurance critical elements
* Investigate via electronic tools insurance eligibility
* Provides informed dialogue with patients and patients representatives regarding E-signature documents, offering printed copies at each interaction
* Able to answer questions regarding hospital and departmental operation, polices and procedure including but not limited to
* Provider Based Billing where applicable
Patient Access:
* Schedules patient appointments according to guidelines by providing documentation of scheduled appointments, procedural instructions and location directions.
* Follows team and same day appointment guidelines.
* Monitors daily patient schedule for accuracy, anticipate errors and take corrective action.
* Identifies no show patients and uses EOD status.
* Follows No-Show workflows to take appropriate step for notifying the patient and/or the clinical team as to the patients status.
* Manage patient relations in regard to late arrival for pre-scheduled appointments. Explore all options to resolve the situation while maintaining effective and customer focused communication.
Financial Accountabilities:
* Collects identified patient financial obligation amounts including residual balance if applicable
* Refers as appropriate to on site Financial Advocate, or for uninsured to the Financial Advocacy CenterFollows PMG cash handling policies and balances daily
Medical Record Components:
* Instructs patients on the Release of Information process and insure a fully completed ROI Form is submitted to Health Information Management.Follows workflows to obtain incoming records, documenting receipt and preparing for scanning into the electronic health record. Facilitate paperwork completions for patients. Communicate effectively, document and follow pre-determined workflows. Items may include; Prescriptions, Handicap Placards, Disability Forms
Patient Relations
* Manage patient relations in regard to late arrivals for pre-scheduled appointments. Explore all options to resolve the situation while maintaining effective and customer focused communication.*Communicates delays while offering service recovery
Patient Safety
* Respond quickly to patients showing distress.
* Follow guidelines set forth by the Clinic Manger to alert the clinical team
* Assist in any manner the clinic team directs
* Ensure registration area, waiting area and walkways are clear of any unnecessary items and are clean and neat
* Report any concern that may create a safety issue
* Annual competency completion of Clerical Staff during a Code Blue
Quality Improvement:
* Perform assigned patient care responsibilities, which may include:
* Overdue result letters
* Appointment reminder calls
* Rescheduling
Benefits
We offer more than the standard benefits
For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services:
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
USD $19.01/Hr.
Compensation Disclaimer
The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.
