Registration Clerk

Registration Clerk

Job Description
Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improve and CQI activities.

Monday - Friday 7:00am - 3:00pm

Responsibilities
Answer all incoming telephone calls during off hours., Assist callers requiring general information., Communicates appropriately and clearly to supervisor, nurse managers, co-workers and physicians., Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs., Demonstrates an ability to be flexible, organized and function well in stressful situations., Direct incoming calls to appropriate departments., Maintain accuracy of patient status in computer system., Make patient room transfers., Page individuals over central paging system according to hospital policy., Preauthorization: Responsible for preregistering patients for scheduled admissions and outpatient procedures, obtaining authorization and verifying insurance eligibility., Provides information to the patient/representative about billing, complaint process, patient rights, HIPAA and visiting hours. Distributes hospital specific literature., Refers patient to the Business Office when financial arrangements need to be made., Register, transfer & discharge patients in the Electronic Medical Record., Responsible, when previous arrangement have been made or co-payment is required, to collect such payments, record payment and forward to the cashier., Responsible for collecting all patient demographic information or hospital services., Responsible for interviewing patients or their representative, where admission is unscheduled, for obtaining personal information or verifying information already on file, including emergency numbers and insurance information., Responsible for knowing hospital policies and being familiar with hospital services that are available., Responsible for obtaining signatures on consent to treat and place an arm band on patient, Treats patients and their families with respect and dignity; ensures confidentiality of patients' records

Requirements:

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