Bi-lingual Spanish Collection Agent

3 weeks ago


Fort Lauderdale, United States AFS Acceptance Full time

CUSTOMER SERVICE REPRESENTATIVE

We are one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a collections role. If you are an ambitious, results- oriented collector that enjoys being number 1 in results while helping our customers to build better credit and better lives, then this is the role for you

We believe in paying our top performers which means a competitive base and off the charts bonus potential. Our corporate office offers a fantastic work environment, a talented team and we have plenty of fun while we work. We also love the fact that we are helping people every day build better credit and better lives Ready to join us?

WHAT YOU'LL BE DOING

* Your main objective is to collect past due payments to prevent your accounts from rolling forward to the next bucket of delinquency.
* Contact customers using various methods (phone, email, text) to obtain payment arrangements and prevent delinquency.
* Work proactively with customer to prevent repossessions and losses through negotiation and utilization of available programs.
* Participating in dialer campaigns to quickly collect payments and resolve outstanding delinquencies.
* Actively work up to 80 accounts per day.
* Follow all company policies and state and federal laws applicable to debt collection.
* Overcome objections and negotiate payments to help the customer regain current account status.
* Attend team meetings, support other company initiatives as needed.
* Perform other duties as assigned.

ESSENTIALS THAT WILL MAKE YOU SUCCESSFUL

* The ability to negotiate and provide above average customer service while helping customers to bring their accounts current or make payment arrangements.
* Proven success in a collections role (that involved consumer collections).
* Previous experience in meeting and exceeding your monthly goals.
* Excellent communication, customer service and negotiation skills required. Must be able to successfully collect on past due accounts.
* Strong organizational and task management skills required.
* Strong internal motivation and hustle - desire to be very successful and collect on past due accounts.
* High comfort level on the phone for long periods of time.
* Bilingual English/Spanish is preferred.

WHAT WE'RE OFFERING

* Business casual office environment (so yes you can wear jeans and your Nikes or shorts and fancy flip flops on Fridays).
* Work life balance is a real thing here, not just something we say to get your resume.
* Ability to move up within the Team based on performance.
* Up to $4,000 a month in bonus potential based on meeting your individual goals.
* The standard stuff that everyone tells you of course; benefits, paid time off, 401k and all that good stuff.

EEO Statement

We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.

Job Type: Full-time

Pay: Hourly pay + up to $4,000 bonus + benefits



  • Ft. Lauderdale, United States Crédito Real USA Finance, LLC Full time

    The ability to negotiate and provide above average customer service while helping customers to bring their accounts current or make payment arrangements. Proven success in a collections role (that involved consumer collections). Previous experience i Spanish, Agent, Customer Service, Education


  • Fort Worth, United States CREDIT SYSTEMS INTERNATIONAL, INC. Full time

    Job DescriptionJob DescriptionSalary: $16.50 - $18.50 hourly (plus Attendance Bonus and Collector Bonus)CALL CENTER BI-LINGUAL COLLECTION SPECIALIST - IN OFFICE - ONSITENO WEEKENDS! NO SECOND SHIFT! MONDAY - FRIDAY!GROWING, PROFESSIONAL and FRIENDLY, team!GENEROUS BENEFITS PACKAGE!COMPENSATION PACKAGE consisting of BASE PAY+ PRODUCTION BONUS + ATTENDANCE...


  • Fort Worth, United States CREDIT SYSTEMS INTERNATIONAL, INC. Full time

    Job DescriptionJob DescriptionSalary: $16.50 - $18.50 hourly (plus Attendance Bonus and Collector Bonus)CALL CENTER BI-LINGUAL COLLECTION SPECIALIST - IN OFFICE - ONSITENO WEEKENDS! NO SECOND SHIFT! MONDAY - FRIDAY!GROWING, PROFESSIONAL and FRIENDLY, team!GENEROUS BENEFITS PACKAGE!COMPENSATION PACKAGE consisting of BASE PAY+ PRODUCTION BONUS + ATTENDANCE...

  • Insurance Agent

    3 weeks ago


    Fort Lauderdale, United States MY AGENT INC Full time

    Job DescriptionJob DescriptionWe are looking for an agent with a 440 or 220. if you dont have either we will pay for you to get you license. Looking for a motivated person to make some good commision along with a hour pay. Bi lingual is a plus but not a make or break. You will be doing auto, business, and other quotes for new and current customers. You will...

  • Insurance Agent

    2 months ago


    Fort Lauderdale, United States MY AGENT INC Full time

    Job DescriptionJob DescriptionWe are looking for an agent with a 440 or 220. if you dont have either we will pay for you to get you license. Looking for a motivated person to make some good commision along with a hour pay. Bi lingual is a plus but not a make or break. You will be doing auto, business, and other quotes for new and current customers. You will...


  • Fort Worth, United States CREDIT SYSTEMS INTERNATIONAL, INC. Full time

    Job DescriptionJob DescriptionSalary: $15 - $17 dependent on experience COLLECTION SPECIALIST - CONTACT CENTER - ONSITE NO WEEKENDS! NO SECOND SHIFT! MONDAY - FRIDAY! GENEROUS BENEFITS PACKAGE! GENEROUS COMPENSATION PACKAGE! BONUS ELIGIBILITY AND GROWTH POTENTIAL! Do you want to be part of a WINNING team, a SUCCESSFUL team, or a VALUED team? ...


  • Fort Worth, United States CREDIT SYSTEMS INTERNATIONAL, INC. Full time

    Job DescriptionJob DescriptionSalary: $15 - $17 dependent on experience COLLECTION SPECIALIST - CONTACT CENTER - ONSITE NO WEEKENDS! NO SECOND SHIFT! MONDAY - FRIDAY! GENEROUS BENEFITS PACKAGE! GENEROUS COMPENSATION PACKAGE! BONUS ELIGIBILITY AND GROWTH POTENTIAL! Do you want to be part of a WINNING team, a SUCCESSFUL team, or a VALUED team? ...


  • Fort Lauderdale, United States Madalon Law Full time

    Job DescriptionJob DescriptionBi-Lingual: English plus Creole or SpanishJob title: Receptionist. WILL TRAIN.Job summary: Our law firm is looking for a dedicated receptionist to handle a high volume incoming calls while managing client-facing duties. When our clients call or walk into our office, we want them to find a friendly, smiling face and a helping...


  • Fort Lee, United States MAGGIANO, DIGIROLAMO and LIZZI PC Full time

    Job DescriptionJob DescriptionPosition Title: Bi-Lingual Worker’s Comp ParalegalJob Requisition:Full-time Bi-Lingual Worker’s Comp Paralegal needed to work on-site in a highly reputable Fort Lee law firm.Must be able to prioritize and multitask, have excellent communication skills and be detail-oriented.Must be at least 3 to 5 years-experience in New...


  • Fort Lee, United States MAGGIANO, DIGIROLAMO and LIZZI PC Full time

    Job DescriptionJob DescriptionPosition Title: Bi-Lingual Worker’s Comp ParalegalJob Requisition:Full-time Bi-Lingual Worker’s Comp Paralegal needed to work on-site in a highly reputable Fort Lee law firm.Must be able to prioritize and multitask, have excellent communication skills and be detail-oriented.Must be at least 3 to 5 years-experience in New...

  • Moen Bi-Lingual

    3 weeks ago


    Fort Lauderdale, United States Moen Full time

    Company Description At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency....

  • Moen Bi-Lingual

    1 month ago


    Fort Lauderdale, United States Moen Full time

    Company Description At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency....


  • Ft. Lauderdale, United States Crédito Real USA Finance, LLC Full time

    The ability to negotiate and provide above average customer service while helping customers to bring their accounts current or make payment arrangements. Proven success in a collections role (that involved consumer collections). Previous experience i Spanish, Bilingual, Agent, Customer Service, Education


  • Fort Wayne, United States Intellectual Technology, Inc. Full time

    Job DescriptionJob DescriptionIntellectual Technology, Inc. (ITI) is a leading provider of innovative, on-demand software solutions for motor vehicle agencies, providing the ability to securely service customers when and where they want to be met. By using ITI’s solutions, motor vehicle agencies can help shorten wait times, control inventory, increase...


  • Fort Wayne, United States Intellectual Technology, Inc. Full time

    Job DescriptionJob DescriptionIntellectual Technology, Inc. (ITI) is a leading provider of innovative, on-demand software solutions for motor vehicle agencies, providing the ability to securely service customers when and where they want to be met. By using ITI’s solutions, motor vehicle agencies can help shorten wait times, control inventory, increase...


  • Fort Lauderdale, United States HUB International Full time

    **ABOUT HUB INTERNATIONAL**: HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America,...


  • Fort Myers, United States Sun Broadcasting Full time

    Job DescriptionJob DescriptionNoticias WINK, Southwest Florida’s Spanish news leader, has an immediate opening for a bi-lingual news reporter. We are looking for someone who can research, news gather, shoot, write and edit for a quality news presentation on Univision in SWFL. Must have solid writing skills, sound news judgement, strong organizational...


  • Fort Myers, United States Sun Broadcasting Full time

    Job DescriptionJob DescriptionNoticias WINK, Southwest Florida’s Spanish news leader, has an immediate opening for a bi-lingual news reporter. We are looking for someone who can research, news gather, shoot, write and edit for a quality news presentation on Univision in SWFL. Must have solid writing skills, sound news judgement, strong organizational...


  • Fort Myers, United States Sun Broadcasting Full time

    Job DescriptionJob DescriptionNoticias WINK, Southwest Florida’s Spanish news leader, has an immediate opening for a bi-lingual news reporter. We are looking for someone who can research, news gather, shoot, write and edit for a quality news presentation on Univision in SWFL. Must have solid writing skills, sound news judgement, strong organizational...


  • Fort Myers, United States Sun Broadcasting Full time

    Job DescriptionJob DescriptionNoticias WINK, Southwest Florida’s Spanish news leader, has an immediate opening for a bi-lingual news reporter. We are looking for someone who can research, news gather, shoot, write and edit for a quality news presentation on Univision in SWFL. Must have solid writing skills, sound news judgement, strong organizational...