Front Desk Associate
5 days ago
Location: Decatur GA
Job Description:
We are seeking a dedicated and friendly Front Desk Associate to join our team. The ideal candidate will have excellent customer service skills, be able to handle multiple tasks efficiently, and contribute to creating a positive and organized environment for both patients and staff.
Key Responsibilities:
- Answer phones promptly and professionally, addressing patient inquiries and redirecting calls as necessary.
- Utilize the practice management system for scheduling, patient check-ins, and check-outs.
- Verify insurance eligibility to ensure a seamless patient experience.
- Manage patient responsibilities, including handling copayments and providing any necessary patient education regarding visits.
- Perform efficient and courteous check-in and check-out procedures for all patients.
- Maintain accurate patient records and documentation.
- While prior authorization duties are minimal, basic familiarity with insurance processes is beneficial.
Requirements:
- Strong customer service and organizational skills.
- Experience with a practice management system is preferred.
- Spanish-speaking ability is a significant advantage.
- COVID-19 vaccination is required; if not already completed, it will be administered on the first day of employment.
- Must be comfortable with patient-facing interactions and adept at maintaining a professional demeanor.
Benefits:
- Join a supportive team committed to excellent patient care.
- Opportunities for career growth and development.
Medix is acting as an Employment Agency in relation to this vacancy.
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