Operations Administrator

4 weeks ago

Harrison Township, United States TerrAscend Full time

Gage Cannabis, Co (USA) is on a mission to become the leader in the cannabis segment for Cultivation, Processing and Provisioning. We strive for the highest standards in social responsibility and ethical business practices. The company's world-class cannabis team produces indoor cannabis that is hydroponically grown in small batches with a focus on premium quality.

The Operations Administrator will be responsible for oversight of the organizations security systems and maintaining compliance with all location's security and emergency plans. Also having a major focus on ensuring proper 3rd party services SOPs are in place and being followed to ensure required quality.

Responsibilities:

* Establish and maintain positive, open communications with local law enforcement agencies, fire services, patrons, merchants, and employees
* Develop and implement security plans for daily operations, special problems, major events and natural and man-made incidents for the company properties that will enhance security operations and contribute to overall client location safety and security
* Be knowledgeable of all crimes and incidents that occur at the location; and produce reports that depict time, date, and type of incident. Maintain crime and activity statistics at the properties and prepare monthly and/or weekly reports detailing the statistics and a summary analysis
* Oversee all 3rd party operation packing services, including establishing SOPs and quality controls for each
* Ensure Gage packaging operations follow SOPs and maintain quality expectations
* Manage and supervise the ongoing in-service training of the security staff utilizing the training manuals, outside resources, and guest trainers
* Supervise the evaluation process for the security staff, ensuring that personnel are rated in an equitable manner and understand the evaluation process; prepare performance evaluations as appropriate; and submit training documentation in a timely manner
* Manage and direct personnel problems in accordance with established discipline policy
* Some travel may be required
* Other support functions to support the Operations Director as needed

Qualifications:

* Previous experience in security or law enforcement and management is a plus
* Quality background a key requirement
* Positive "Can do" attitude and team spirit; demonstrated ability to lead a team
* Advanced knowledge of MS Office and intermediate knowledge of databases and spreadsheets
* Ability to work independently and unsupervised
* Advanced communication skills with a strong attention to detail
* Commitment to excellent customer service both internal and external
* Ability to prioritize and organize work to meet multiple deadlines
* Understanding that the job requires 24/7 availability for contact from police or facilities when illegal activity is identified
* Background Check Requirement *

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.

EEO Statement

At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.

TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

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