Referral Coordinator

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Job Type

Full-time

Description

The Referral Coordinator will:

* Hold responsibility for completing all referrals in a timely manner, and in accordance with established policy and protocol.
* Review, process, and track all diagnostic, specialty, and miscellaneous referral requests, obtain authorization for referrals, and schedule appointments for patients as required.
* Work closely with providers, patients, and payers in a team-based manner.
* Photocopy, fax, and scan all referral materials as required.
* Electronically input referral data as required
* Adapt to the ever changing and complex services, providers, service locations and initiatives across North Star Health, while providing the highest level of patient service.
* Contribute to a pleasant and cooperative team environment.
* Cross train in all areas of reception.
* Demonstrate the ability to respond to requests for information, both patient specific as well as practice specific.
* Demonstrate the ability to operate and maintain office equipment.
* Demonstrate the ability to organize the office efficiently and effectively.
* Perform all duties within HIPAA regulations and adhere to policies and procedures during all activities.

Requirements

* Six (6) months' customer service/clerical experience, including computer operation.
* High school diploma or equivalent
* One (1) years' experience working in healthcare environment (preferred)
* Innovative thinker with strong conceptual and problem-solving skills.
* Meticulous attention to detail with the ability to multi-task.
* Strong organizational, administrative, and time-management skills.
* Ability to work collaboratively with all team-members.
* Ability to use discretion while working with sensitive information.
* Must be fully vaccinated against COVID 19 virus and provide required vaccination documentation unless approved for an exemption prior to starting employment. *