Customer Service Representative
3 weeks ago
Job Purpose
The Customer Service Representative interacts with customers to resolve issues and provide information in response to inquiries about products and services. This position de-escalates customer concerns and supports customers by providing product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Key Responsibilities
The Customer Service Representative will be assigned duties, based on organizational needs and priorities.
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem. Select appropriate responses to customer issues and work quickly to resolve
- Answer any questions the customer may have about available products and services
- Escalate complex issues to management for resolution, providing background information as necessary
- Anticipate customer needs, following up with previous customers to ensure successful resolution
- Perform and coordinate special projects as assigned
Qualifications and Experience
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 3+ years of experience in customer experience, preferably in the food industry
- Possess excellent customer service and communication skills
- Flexibility to work varied shifts
- Experience working in a fast-paced, changing environment that requires accuracy, multi-tasking and communicating in an efficient manner
- Demonstrated initiative, urgency, commitment, and ability to manage multiple competing priorities simultaneously
- Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration in a matrix environment
- Bi-lingual in Spanish preferred
Harvest-Sherwood is committed to offering competitive benefits to our employees and their dependents, including paid vacation, health insurances, and a 401K plan
*We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
#IND123
-
Customer Service Representative
4 months ago
Dallas, United States Precision Door Service Full timePrecision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. Our franchise owners understand what it...
-
Customer Service Representative
5 months ago
Dallas, United States Precision Door Service Full timePrecision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. Our franchise owners understand what it...
-
Customer Service Representative
1 day ago
Dallas, United States Essilor Full timeThe Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, Manufacturing, Retail
-
Customer Service Representative
4 months ago
Dallas, United States RESPONSE Full timeThe consumer comes first within the hospitality industry and that is no exception with us. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering...
-
Customer Service Representative
7 months ago
Dallas, United States NRG Energy Full timeThe Customer Service Representative will support the operational business needs by communicating with and addressing all customer needs and inquiries as well as partnering with field employees and management and completing all applicable administrati Customer Service Representative, Customer Service, Representative, Retail, Skills
-
Customer Service Representative
1 month ago
Dallas, United States Waste Connections Full timeWaste Connections - 12150 Garland Rd [Customer Service Representative] As a Customer Service Representative at Waste Connections, you'll: Work in conjunction with other departments to resolve customer disputes; Interview customers and record interview information into computer for customer service; Talk with customers by phone and in person, to receive...
-
Customer Service Representative
1 week ago
Dallas, Texas, United States Mark D Gonzales Full timeJob Title: Customer Service Representative$50,000 - $65,000 per year (base salary)We are seeking a friendly and customer-focused Customer Service Representative to join our team at Mark D Gonzales. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.The ideal candidate will have...
-
Customer Service Representative
1 week ago
Dallas, Texas, United States Domino's Pizza LLC Full time**Job Title:** Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a fantastic opportunity to work in a fast-paced environment where you will have the chance to develop your skills and advance your career.**Estimated Salary:** $25,000 - $35,000 per...
-
Customer Service Representative
1 week ago
Dallas, Texas, United States ValorVIP Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and thrives in a fast-paced environment.As a Customer Service Representative, you will be responsible for providing timely and...
-
Customer Service Representative>
7 months ago
Dallas, United States The Chefs Warehouse Full timeThe Chefs' Warehouse - JobID: 44895 [Customer Service Representative] As a Customer Service Representative at The Chefs' Warehouse, you'll: Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system; Inform customer of items not ordered or out of stock per regular ordering process offering substitutions where available;...
-
Customer Service Representative
1 week ago
Dallas, Texas, United States MCI Careers Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at MCI Careers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Responsibilities:Handle customer inquiries and resolve issues in a timely...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States annandaleco Full timeJob Title: Customer Service RepresentativeCompany Overview: Annandaleco is a reputable organization seeking a skilled Front Desk Representative to welcome customers with a friendly gesture and represent the company.Estimated Salary: $45,000 per annum.Job Description:As a Front Desk Representative, your role involves greeting customers with a pleasant...
-
Customer Service Representative
1 week ago
Dallas, Texas, United States MCI Military Recruitment Full timeCustomer Support Representative Job OverviewWe are seeking highly motivated and customer-focused individuals to join our team as Customer Support Representatives. As a key member of our customer support team, you will be responsible for handling inbound customer inquiries, resolving issues, and providing exceptional customer service.Key...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States Ecowater Texas Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Ecowater Texas. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.This role requires strong written and verbal...
-
Customer Service Representative
3 weeks ago
Dallas, Oregon, United States Walmart Full timeCome work at Walmart! We are currently looking for a Customer Service Representative to join our team. This role comes with an estimated salary of $22-$28 per hour, based on location and experience.About the Job:As a Customer Service Representative, you will be responsible for providing top-notch customer service by smiling, greeting, and thanking customers;...
-
Customer Service Representative
3 weeks ago
Dallas, Texas, United States MCI Careers Full timeAbout MCI CareersMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for customer service agents to support inbound...
-
Customer Service Representative
1 week ago
Dallas, Texas, United States Wal-Mart Stores , Inc. Full timeAbout the JobWe are seeking a Customer Service Representative to join our team at Walmart.As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a timely and professional manner.Your duties will include responding to customer calls, emails, and social...
-
Customer Service Representative
3 weeks ago
Dallas, Texas, United States MCI Military Recruitment Full timeAbout the RoleWe are looking for a talented Customer Service Representative to join our team at MCI Military Recruitment. As a Customer Service Representative, you will be responsible for interacting with customers, resolving support issues, and selling new products and services. This is an exciting opportunity for those who enjoy working in a dynamic...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States Feizy Import & Export Company Ltd Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Feizy Import & Export Company Ltd.This is an excellent opportunity for a motivated individual to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our interior design clients, internal sales representatives, and...
-
Customer Service Representative
2 months ago
Dallas, United States TRC Talent Solutions Full timeJob DescriptionJob DescriptionWe are seeking a talented and enthusiastic Customer Service Representatives to join our dynamic customer service team. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional support and resolving their inquiries or concerns.What We Offer:Competitive market...