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Installation Operations Manager

4 months ago

Jamestown, United States Furnitureland South Inc Full time

* Interface with Sales staff for preliminary project requirements and identification of client services that are needed for each opportunity on a weekly scheduled meeting; a face to face with each Sales Consultant producing Install and operation calendar and workforce schedule on a shared drive.
* Manage installation department for profitability by costing man hours/cost to all projects with job costing report within 72 hours after job/project is completed.
* Recording all data in Shared File for communication and coordination of all projects on a continual day to day process.
* Manage inventory / product using Netsuite ERP.
* Teach and educate FLS Contract Technicians and grow the team.
* Schedule vendor training, updates and presentations to installation technicians.
* Responsible for ordering and maintenance of installation library materials, tools, equipment and products
* Responsible for collecting sign off paperwork and preforming walkthroughs at installations; producing a punch list within 48 hours from completion.
* Responsible for the scheduled plan of delivery within 5 - 7 working days of order entry.
* Complete time sheets and other administrative responsibilities of yourself and lead technicians with administrative responsibilities.
* Installation planning requires use of 3rd party sub-contractors - responsible for adding as vendors and seeking their technical abilities to fit the project on a national basis with FLS Clients/
* Produce all punch lists, warranty orders and service call for prompt solutions for the client.