Per Diem

2 weeks ago

Orlando, United States Chapters Health System Full time

It's inspiring to work with a company where people truly BELIEVE in what they're doing

When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success

Role: The Clinical Liaison Nurse is responsible for facilitating referrals in facilities as the Organization's representative.

Qualifications:

* Current license as RN in the state the employee is providing care, current active single-state out-of-state nurse license, or current active multistate/compact nurse license


* Minimum of one (1) year of acute healthcare experience; hospice experience preferred


* Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system


* Marketing or sales experience preferred


* Able to perform admissions in the acute care setting


* Ability to effectively communicate in English (written and verbal)


* Excellent customer service focus


* Detail oriented


* Ability to multitask and prioritize


* Ability to present oneself in a professional manner


* Ability to manage physical demands and emotional stress of workload


* Strong goal/outcome orientation with exceptional time-management skills


* Mobile Driver - Valid driver's license and automobile insurance per Company policy


* Reliable transportation to meet schedule



Competencies:

* Satisfactorily complete competency requirements for this position.



Responsibilities of all employees:

* Represent the Company professionally at all times through care delivered and/or services provided to all clients.


* Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.


* Comply with Company policies, procedures and standard practices.


* Observe the Company's health, safety and security practices.


* Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.


* Use resources in a fiscally responsible manner.


* Promote the Company through participation in community and professional organizations.


* Participate proactively in improving performance at the organizational, departmental and individual levels.


* Improve own professional knowledge and skill level.


* Advance electronic media skills.


* Support Company research and educational activities.


* Share expertise with co-workers both formally and informally.


* Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.



Job Responsibilities:

* Acts as the Organization's representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families and the general public.


* Presents services in an empathetic and compassionate manner and performs admission process.


* Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible clients meeting productivity expectations.


* Assertively handles any barriers to admissions of referred patients.


* Obtains medical record information for the referrals.


* Develops strong relationships with case managers, physicians, etc. at facilities.


* Works with Professional Relations Representatives (PRRs) to provide education on all available services.


* Provides care for any GIP patients in a hospital including daily visits, professional management oversight and case management of hospitalized A & B patients, performs documentation and coordinates efficient discharge.


* Communicates frequently with Patient Access and Care Connect staff to ensure timely follow-up.


* Performs other duties as assigned.



This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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