Customer Service Representative

3 weeks ago


Nashville, United States RooterMan of Chattanooga Full time
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

 
Job Summary
First and foremost, your role as a Client Care Representative/Dispatcher is vital to the company's success. You are the first chance to make an impactful impression on our customers. 

Benefits/Perks
  • Benefits: Health insurance per diems
  • Base Salary + Bonus Opportunity: Performance-based commissions and bonuses
  • Great Work/Life Balance: No required overtime
  • Time Off: Paid holidays and accruable vacation 
  • Flexible work schedule: Can accommodate midweek appointments
  • Paid New Hire Training: Onboarding includes learning alongside a trained technician
  • Learn a New Trade: Develop skills within the industry
  • Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
  • Small Business: Local business with an owner who works alongside the team each day
  • Mentorship Opportunities: Ongoing training and career development

Responsibilities 
  • Promptly answer incoming phone calls
  • Caringly assist callers with their needs
  • Effectively communicate via LiveChat, Email, and other forms of electronic communications
  • Accurately schedule repair appointments based on service area and scope of work
  • Actively communicate with the Dispatch Team regarding availability and skill sets
  • Assist other team members as needed to accomplish shared goals

Qualifications
  • Computer and data entry proficiency (Microsoft Office and iOS)
  • Previous Call Center/Dispatch experience preferred
  • Working knowledge of ServiceTitan is a plus
  • Friendly, outgoing, and service driven

Company Overview
24-hour residential and commercial plumbing service and repair company looking for our next plumbing superstars This is not your typical old-school plumbing shop- we are a fast-paced and one-of-a-kind operation. 



  • Nashville, United States Nashville International Airport Full time

    The Customer Service Representative (Information Center) is responsible for assisting customers at BNA. Our customer service representatives provide information on the services available at the airport and wayfinding. Other responsibilities include B Customer Service, Customer Service Representative, Representative, Operations, Retail, Information


  • Nashville, United States Ritchie Bros. Auctioneers Full time

    Here at IAA, an RB Global, Inc. company, (IAA) excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representativ Customer Service Representative, Customer Service, Representative, Customer Experience, Retail


  • Nashville, United States Zeal, TN Full time

    Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our customers and donors, educating them...


  • Nashville, United States Zeal, TN Full time

    Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our customers and donors, educating them...


  • Nashville, United States American Leak Detection of Greater Nashville Full time

    The Customer Service Representative at American Leak Detection of Nashville is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Nashville area. Benefits...


  • Nashville, Tennessee, United States Bonded Filter Company Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Bonded Filter Company. In this role, you will be responsible for providing exceptional customer service and support to our clients.This position is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills. As a...


  • Nashville, Tennessee, United States Twice Daily Full time

    At Twice Daily, we're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our retail store team, you'll be responsible for providing exceptional customer service and ensuring that every guest has an amazing experience.We offer a competitive salary range of $12-$15 per hour, depending on location and...


  • Nashville, United States FusionSite Full time

    Welcome to FusionSite!!We are growing rapidly and are looking for a Bilingual (Spanish/English) Customer Service Representative to add to our team.Job Summary:The Customer Service Representative will interact with the company’s customers by taking orders, addressing inquiries, resolving complaints, and selling products and services to existing...


  • Nashville, United States FusionSite Full time

    Welcome to FusionSite!! We are growing rapidly and are looking for a Customer Service Representative (Bilingual, Spanish/English highly preferred) to add to our team. Job Summary: The Customer Service Representative will interact with the companys customers by taking orders, addressing inquiries, resolving complaints, and selling products and services to...


  • Nashville, United States FusionSite Full time

    Welcome to FusionSite!!We are growing rapidly and are looking for a Customer Service Representative (Bilingual, Spanish/English highly preferred) to add to our team.Job Summary:The Customer Service Representative will interact with the company’s customers by taking orders, addressing inquiries, resolving complaints, and selling products and services to...


  • Nashville, Tennessee, United States Domino's Pizza LLC Full time

    About UsDomino's Pizza LLC is a leader in the food delivery industry. We are seeking a skilled Customer Service Representative to join our team.SalaryWe offer an estimated annual salary of $28,000 - $32,000 based on location and experience.Job DescriptionAs a Customer Service Representative at Domino's, you will:Greet customers and provide them with a...


  • Nashville, United States Cardinal Health Full time

    The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer Customer Service, Representative, Sales Representative, Senior, Order Fulfillment, Operations, Retail,...


  • Nashville, Tennessee, United States Fifth Third Full time

    Job OverviewFifth Third Bank is seeking a highly skilled Customer Service Representative to join our team in Nashville, Tennessee. As a key member of our banking team, you will be responsible for providing excellent customer service and building long-lasting relationships with our customers.


  • Nashville, Tennessee, United States Victoria Hood - State Farm Agent Full time

    Join Our Team as a Customer Service RepresentativeEstimated Salary: $40,000 - $55,000 per year.About Us:Victoria Hood - State Farm Agent is a reputable insurance provider dedicated to delivering exceptional customer service and support. We are currently seeking a skilled Customer Service Representative to join our team.Key Responsibilities:Handle customer...


  • Nashville, United States Ritchie Bros. Full time

    Job Description Here at IAA, an RB Global, Inc. company, (IAA) excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in...


  • Nashville, United States EcoShield Pest Solutions Full time

    Overview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...


  • Nashville, Tennessee, United States Hudson Automotive Group, Inc Full time

    About the RoleWe are seeking an energetic and career-driven Customer Service Representative to join our growing service team at Beaman Toyota, a Hudson Automotive company. As a key member of our team, you will play a vital role in providing exceptional customer service and support.


  • Nashville, Tennessee, United States Service Experts Full time

    HVAC Customer Service PositionService Experts is looking for a highly skilled and customer-focused Service Experts Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our customers.Job Overview:Provide customer support through various communication channels, including phone, email,...


  • Nashville, United States Workwear Outfitters Full time

    Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in...


  • Nashville, United States Workwear Outfitters Full time

    Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in...