Front-End Manager
3 weeks ago
Position Title: Front End Manager
Department: Operations
Supervisor: Branch Manager
FLSA: Exempt (Salaried)
Position Summary:
Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.
Essential Functions:
- Supervises, trains, evaluates and works alongside cashiers, front-end loaders, checkers and U-boat retrieval
- Ensures safe operating procedures are followed.
- Makes recommendations for hiring, firing and promoting of employees.
- Prevents long lines and delayed customer checkouts by anticipates busy times of each day, week and/or season and developing weekly schedules for cashiers and loaders including lunches and breaks.
- As part of loss prevention, ensures all employees at registers are performing cart to cart transfers when processing sales.
- Secures front end by making sure the loaders and cashiers do not exchange information on counts from the receipt.
- Ensures that loaders are loading wagons and assisting customers to the parking lot.
- Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered.
- Ensures loaders are loading and conducting piece counts and calling off to supervisors.
- Ensures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers.
- Ensures that cashiers are checking big boxes to ensure the integrity of the ring-up.
- Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt.
- Reviews cashier and loader errors and documents in log, for them to sign.
- Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers.
- Keeps logs of items not properly labeled to make sure they are corrected on floor.
- Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product.
- Assures that customer problems are handled quickly so as not to allow the cashier or loader to have words with the customer.
- Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor.
- Maintains a New Item Request log which is reviewed weekly with the Branch Manager.
- Ensures that customers have adequate supply of wagons that are working and roll easy.
- Makes sure that employees in front end are properly dressed and wearing their name tags.
- Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area.
- Ensures all supervisors are completing a minimum of 5 test checks per day they work.
- Maintains integrity of F/E displays and stocking areas.
- Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc.
The preceding responsibilities are representative of the responsibilities performed by this position and are not intended to be inclusive.
Other Responsibilities:
- Performs other work-related duties as required and assigned.
Education, Experience and Skills Required:
- Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience.
- Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
- Ability to effectively present information and respond to questions from managers, clients, and general public
- Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
- Effective oral and written communication skills.
- High level of interpersonal skills to handle sensitive situations.
- Commitment to company values and strong customer orientation.
- Computer Literacy
Work Environment:
- For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.
Acknowledgement:
I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
I understand that this is my position and agree to inform management at such time that I believe that my daily job functions, including the right to interview new hires, recommend hires and recommend terminations, do not fit the outlined above.
-
Front-End Manager
3 weeks ago
Seattle, United States Restaurant Depot LLC Full timeFrom $22.02 - $23.12 Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary:Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service. Essential...
-
Front-End Manager
3 weeks ago
Seattle, United States Restaurant Depot LLC Full timeFrom $26.15 - $27.46 Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary:Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service. Essential...
-
Front-End Manager
3 weeks ago
Seattle, United States Restaurant Depot Full timeFrom $26.15 - $27.46 Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer...
-
Front-End Manager
3 weeks ago
Seattle, United States Restaurant Depot Full timeFrom $22.02 - $23.12 Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer...
-
Front-End Manager
3 weeks ago
Seattle, United States Restaurant Depot Full timeFrom $26.15 - $27.46Position Title: Front End ManagerDepartment: OperationsSupervisor: Branch ManagerFLSA: Exempt (Salaried)Position Summary:Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.Essential Functions:Supervises,...
-
Front-End Manager
3 weeks ago
Seattle, United States Restaurant Depot Full timeEnsures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service. Essential Functions:Supervises, trains, evaluates and works alongs Manager, Front-End, Cashier, Customer Service, Grocery
-
Front End Architect
3 days ago
Seattle, United States HCRM Consulting Corp. Full timeJob Description Our client is hiring a full-time Front-End Architect with experience developing cutting-edge web applications that perform across all platforms. You should have experience within digital agencies or the Fortune 500 developing highly complex solutions working in a highly collaborative environment with cross-functional teams on projects ranging...
-
Front End Engineer II, AWS Amplify
4 weeks ago
Seattle, United States Amazon Development Center U.S., Inc. Full timeAre you passionate about open source and building UI? Join the Amplify UI team and help us empower front end engineers to build full-stack web application apps on AWS! The Amplify Framework ( was launched in November 2017 and has quickly gained popularity within the industry. Adoption and usage of the framework has also grown rapidly but it is still Day 1...
-
Front End Engineer, AWS QuickSight
1 month ago
Seattle, United States Amazon.com Services LLC Full timeAmazon Web Services (AWS) QuickSight is looking to hire talented frontend engineer to build world class experiences and services for our customers. AWS QuickSight is a fast, easy-to-use cloud-based, serverless Business Intelligence (BI) service designed for easy deployment to tens of thousands of users. As a fully-managed SaaS application, there’s no need...
-
Back End Engineer
3 days ago
Seattle, United States GET COVERED USA Full timeJob Title: Back End Engineer Location: [Company Name], [Location] Job Type: Full-time Overview: We are seeking a talented and experienced Back End Engineer to join our dynamic team. The ideal candidate will be responsible for maintaining and developing the core back-end systems of our company's software applications. This role will involve working closely...
-
Front Desk Manager
3 weeks ago
Seattle, United States Marriott Hotels & Resorts Full timeEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/ Door Staff, Switchboard and Guest Services/ Front Desk. Strives to ensure guest Front Desk, Guest Service, Manager, Front Desk Manager, Customer Service, Operations, Hotel
-
Front Desk Manager
2 weeks ago
Seattle, United States CSM Corporation Full time** Front Desk Manager** **Job Category****:** Front Office **Requisition Number****:** DUALC005050 Showing 1 location **Job Details** **Description** Accountable for guest satisfaction by ensuring service standards are met and guests needs and concerns are responded to in a timely manner with a focus on service recovery when applicable. Works side by side...
-
Spa Front Desk Manager
3 weeks ago
Seattle, United States Penelope And The Beauty Bar Full timeSPA Front Desk Manager Must be able to work full time, weekends and evenings a plus. Excellent customer service skills KindHelpful Team PlayerStrong sales experience Professional TidyStrong phone and computer skillsBeauty related fields a plus but hospitality and restaurant positions cross over well to this industry. Must be into beauty and skincare. An...
-
Spa Front Desk Manager
2 days ago
Seattle, United States Penelope And The Beauty Bar Full timeSPA Front Desk Manager Must be able to work full time, weekends and evenings a plus. Excellent customer service skills Kind Helpful Team Player Strong sales experience Professional Tidy Strong phone and computer skills Beauty related fields a plus but hospitality and restaurant positions cross over well to this industry. Must be into beauty and...
-
Front Office Supervisor
4 weeks ago
Seattle, United States Warwick Hotel Full timeJob DescriptionJob DescriptionWarwick Seattle is looking for dependable individuals to join our team as Front Desk Supervisor. Front Desk Supervisors are responsible for helping to lead our Front Desk Agents and supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties...
-
Front Office Supervisor
3 weeks ago
Seattle, United States Warwick Hotel Full timeWarwick Seattle is looking for dependable individuals to join our team as Front Desk Supervisor. Front Desk Supervisors are responsible for helping to lead our Front Desk Agents and supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties are:Check guests in and...
-
Front Office Agents
1 week ago
Seattle, United States Warwick Hotel Full timeWarwick Seattle is looking for dependable individuals to join our team as Front Desk Agent. Front Desk Agents are responsible for supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties are: Check guests in and out. Answer telephone calls and multi-task between guests...
-
Front Office Agents
4 weeks ago
Seattle, United States Warwick Hotel Full timeJob DescriptionJob DescriptionWarwick Seattle is looking for dependable individuals to join our team as Front Desk Agent. Front Desk Agents are responsible for supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties are:Check guests in and out.Answer telephone calls and...
-
Front Office Agents
3 weeks ago
Seattle, United States Warwick Hotel Full timeWarwick Seattle is looking for dependable individuals to join our team as Front Desk Agent. Front Desk Agents are responsible for supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties are:Check guests in and out.Answer telephone calls and multi-task between guests in...
-
Front Desk Coordinator
19 hours ago
Seattle, United States Chief Seattle Club Full timeJob Description Job Description JOB DESCRIPTIONJob Title: Front Desk Coordinator Effective Date: 5/15/2024Reports to: Day Center Manager Salary Range: Starting at $28.50 per hourStatus: Regular Temporary Full-Time Part-Time FLSA: Exempt Non-ExemptJob Summary:The Front Desk Coordinator is a key role and requires a positive attitude, professional boundaries,...