Seasonal Guest Service Attendant

3 weeks ago

Castle Rock, United States Troon Golf, L.L.C. Full time

The Ridge at Castle Pines is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests.

Compensation:

* Seasonal Guest Service Attendants are tipped positions starting at $11.40 per hour plus tips (tips average anywhere between $5-$20 an hour depending on the service offered and time of the year)

Key Responsibilities of the Guest Services Attendant:

* Meets and greets all guests in a friendly, courteous and professional manner.
* Communicates in a clear and professional manner that assists guests in playing the course.
* Assists with the overall upkeep of the clubhouse, cart barn, club storage and staging area.
* Assists the Tournament Coordinator in the setup and execution of golf tournaments and outings.
* Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
* Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
* Prepares golf carts for play following the standards of Troon Golf.
* Ensure carts are properly stored and refueled.
* Inspect carts and equipment to detect wear and damage to ensure safety, cleanliness, and proper working order;

communicate damage and concerns to Golf Pro on duty in a timely matter.
* Provides carts that are in excellent working condition to guests by directing them to the daily staging area and

returning them to the cart barn free of debris and items.
* Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
* Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
* Assists in educating players regarding the game.
* Directs start of play when necessary.
* Maintains accurate records of golfers renting clubs.
* Services the customer who is renting golf clubs and cleans rental clubs upon return.
* Assists with food and beverage activities.
* Incorporates safe work practices in job performance.
* Participates in required employee orientation and safety trainings.
* Performs other duties as required.

Minimum Qualifications of the Guest Services Attendant:

* One month related experience or training.
* Must have a valid driver's license
* Excellent listening, communication, and comprehension skills required.

Hours:

* Ideal candidate will have a flexible schedule from Opening Day-Oct 15
* Hours will vary between 20-40 hrs. based on the facility requirements, job performance, work experience, and availability.
* Day off requests are given upon notice.

Other Qualifications:

* Timely and reliable attendance.
* Maintains good personal hygiene and professional look; reports to work wearing a clean, neat uniform that follows uniform standards.
* Needs reliable transportation

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