Front Desk Manager

4 weeks ago

Castle Rock, United States Town of Castle Rock Full time
This posting will remain open continuously until filled.

The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We valueteamwork, cooperation, and quality communication. We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.

Essential Duties & Responsibilities:

  • Greets patrons utilizing or visiting the Recreation Center
  • Accepts fees for facility use. Registers participants and collects fees for programs and activities including childcare punch cards, private fitness and swim cards. Provides, checks and renews membership and resident id cards; takes pictures for cards
  • Modifies pass types for customers. Voids transactions in registration and Point of Sale systems
  • Counts all cash, checks and credit card slips at end of shift. Completes cash reports for registration and Point of Sale systems
  • Provides customer service by responding to patron concerns and issues; providing information regarding the recreation facility, programs offered, and schedules in person and via phone; and answering the phone and responding to questions
  • Maintains towel supply; washes, dries and stores towels
  • Maintains facility cleanliness. Requests maintenance repairs and cleaning in coordination with the maintenance department
  • Provides direction to Front Desk Attendants
  • Opens and closes facility to customers
  • Helps develop process improvements at the front desk
  • Assists with Pro shop audits
  • Prints and distributes facility room schedules. Keeps abreast of staff members' responsibilities and physical location and schedule of activities, programs and events
  • Performs all duties of Front Desk Attendant
  • Performs other duties as assigned or required

Minimum Qualifications:

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education: High School Diploma or GED

Experience: One to two (1-2) years' experience in a public setting providing customer service

Licenses and/or Certifications Required:

  • A CPR and First Aid certificate are required, or ability to attain within 30 days (these can be obtained at the Recreation Center)

Knowledge, Skills, and Abilities:

  • Knowledge of Parks and Recreation Department policies and procedures
  • Knowledge of the Recreation Center's programs and activities
  • Skill in providing guest services and in communicating effectively in person and over telephone
  • Ability to establish and maintain effective working relationships with patrons and coworkers
  • Ability to exercise consistent tact and courtesy in frequent public contact
  • Ability to organize and review work for efficient results and accuracy
  • Ability to handle diverse tasks while maintaining attention to detail for accuracy
  • Skill in operating a computer keyboard and ability to learn specific Recreation Center application
  • Ability to perform basic math skills in accepting fees and completing cash reports
  • Ability to exercise independent judgment to apply facts and advisory data to problem resolution. Advisory data includes Parks and Recreation policies and procedures
  • Ability to work in a team environment

Must satisfactorily complete a criminal background check prior to commencing employment.

The Town of Castle Rock is an Equal Opportunity Employer.

  • Front Desk Manager

    4 weeks ago

    Castle Rock, United States Town of Castle Rock, CO Full time

    This posting will remain open continuously until filled. The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We value teamwork, cooperation, and quality...

  • Front Desk Manager

    2 weeks ago

    Castle Rock, United States Town of Castle Rock, CO Full time

    This posting will remain open continuously until filled. The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We value teamwork, cooperation, and quality...

  • Front Desk Manager

    3 days ago

    Castle Rock, United States CareerBuilder Full time

    This posting will remain open continuously until filled. The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We value teamwork , cooperation , and quality...

  • Front Desk Manager

    4 weeks ago

    Castle Rock, United States Town of Castle Rock Full time

    This posting will remain open continuously until filled. The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We valueteamwork, cooperation, and quality...

  • Front Desk Manager

    3 weeks ago

    Castle Rock, United States Town of Castle Rock Full time

    This posting will remain open continuously until filled. The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We valueteamwork, cooperation, and quality...

  • Front Desk Manager

    1 week ago

    Castle Rock, United States Town of Castle Rock Full time

    This posting will remain open continuously until filled. The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We valueteamwork, cooperation, and quality...

  • Front Desk Reception

    1 month ago

    Castle Rock, United States Brightside Dentistry Full time

    Job DescriptionJob DescriptionBrightside Dentistry is a dental office located in Castle Rock, CO.. Our mission is to provide compassionate, honest, and high-quality dental care to our patients without judgment. Our dedicated team is committed to supporting our patients in achieving a lifetime of beautiful smiles. Role DescriptionThis is a full-time on-site...

  • Front Desk Reception

    2 weeks ago

    Castle Rock, United States Brightside Dentistry Full time

    Job DescriptionJob DescriptionBrightside Dentistry is a dental office located in Castle Rock, CO.. Our mission is to provide compassionate, honest, and high-quality dental care to our patients without judgment. Our dedicated team is committed to supporting our patients in achieving a lifetime of beautiful smiles. Role DescriptionThis is a full-time on-site...

  • Hotel Front Desk Manager

    3 days ago

    Round Rock, United States Country Inn and Suites By Radisson Full time

    Responsibilities: - Cover front desk, primary shift 7am-3pm, Monday - Friday. You must be open to cover any shift if the need arises as well as weekends if needed. - Manage the front desk operations and ensure smooth and efficient guest check-in and check-out processes. - Provide exceptional guest services and maintain positive guest relations throughout...

  • Front Desk Agent

    1 week ago

    New Castle, United States Rossmoor Enterprises Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. This position requires excellent communication skills, attention to detail, and...

  • Front Desk Receptionist

    2 weeks ago

    New Castle, United States Point Of Hope Inc. Full time

    Point of Hope offers specialized facility-based programs for persons with severe and profound intellectual disabilities, physical disabilities, autism, other neurological impairments, those with other types of special needs, and an Acquired Brain Injury and Traumatic Brain Injury (ABI/TBI) program. We are looking for a Receptionist to manage our front desk...

  • Front Desk Associate

    2 weeks ago

    New Castle, United States Planet Fitness Full time

    Overview: **Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining...

  • Front Desk Clerk

    2 weeks ago

    Round Rock, United States Moody Full time

    US: The Element Austin Round Rock, managed by Moody National Management LP, are currently looking for Front Desk Clerks to join our team. We are hiring for our welcoming team! The front desk clerk is the first impression of our hotel when our guests arrive. Availability on weekends and holidays is essential in the 24/7/365 hotel world! YOU: You build genuine...

  • Front Desk Clerk

    4 weeks ago

    Round Rock, United States Moody Full time

    US: The Element Austin Round Rock, managed by Moody National Management LP, are currently looking for Front Desk Clerks to join our team. We are hiring for our welcoming team! The front desk clerk is the first impression of our hotel when our guests arrive.Availability on weekends and holidays is essential in the 24/7/365 hotel world! YOU: You build genuine...

  • Front Desk Clerk

    2 weeks ago

    Round Rock, United States Moody Full time

    US: The Element Austin Round Rock, managed by Moody National Management LP, are currently looking for Front Desk Clerks to join our team. We are hiring for our welcoming team! The front desk clerk is the first impression of our hotel when our guests arrive.Availability on weekends and holidays is essential in the 24/7/365 hotel world! YOU: You build genuine...

  • Front Desk Clerk

    1 week ago

    Round Rock, United States Moody Full time

    US: The Element Austin Round Rock, managed by Moody National Management LP, are currently looking for Front Desk Clerks to join our team. We are hiring for our welcoming team! The front desk clerk is the first impression of our hotel when our guests arrive. Availability on weekends and holidays is essential in the 24/7/365 hotel world! YOU: You build genuine...

  • Front Desk Receptionist

    2 days ago

    Round Rock, United States Wingate Round Rock Full time

    A Hotel Front Desk Agent serves as our guests’ first point of contact and manages all aspects of their accommodation. - Must have open and flexible schedule - be able to work weekends, holidays, evenings and nights shifts as well. - Task driven individuals, fast learner. - Reliable transportation. - Very good communication skills with the ability to handle...

  • Front Desk Agent

    1 week ago

    Slippery Rock, United States CUSA, LLC Full time

    Job DescriptionJob DescriptionNow Hiring: Hotel Front Desk AgentCUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Slippery Rock PA. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing...

  • Hotel Front Desk Agent

    3 weeks ago

    New Castle, United States Wentworth by the Sea Resort and Spa Full time

    Wentworth by the Sea Resort and Spa blends classic style with 21st-century convenience. Our elegant rooms, suites and villas (most with water views) showcase luxury perks including spa services, indoor and outdoor pools and intimate dining - all providing a memorable backdrop for conferences, weddings, family vacations and romantic getaways. **Our Hotel...

  • Clinic Classroom

    1 month ago

    New Castle, United States Paul Mitchell Schools Full time

    Paul Mitchell The School Delaware is seeking a qualified Clinic Classroom (Front Desk) Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members...