Joplin Customer Service Manager

3 weeks ago

Joplin, United States Goodwill of Tulsa Full time
Join our management team as a key holder. Applicant must have prior cash management and supervisory experience. Must be able to work a flexible schedule including mornings, evenings and weekends. Background and MVR Required. MANAGEMENT POSITION PER HOUR PLUS BENEFITS

JOB SUMMARY
Assists the store manager and assistant managers in managing all phases of store operations in accordance with Goodwill policies and provides an optimum shopping environment for its customers. Is responsible for general supervision of cash register operations and customer service. Participates with other members of management in performing all duties required to efficiently run the store on a daily basis.

ESSENTIAL JOB FUNCTIONS
  • As delegated by Store Manager, participates in the implementation of plans to meet daily sales goals and to increase the average sale per transaction and sales per square foot in assigned store.
  • Supervises employees in association with senior members of management and acts as manager on duty in the absence of the Store Manager and the Assistant Store Managers.
  • Participates as a member of the store management team in performing and supervising activities related to merchandise arrangement, visual displays, and space allocation according to merchandising plans.
  • Ensures that all employees provide friendly, courteous customer service and satisfaction. Responds to requests for management assistance in a helpful and accommodating manner. Is responsible for training of all Sales Associates in register operations and customer service.
  • Supports the mission of Goodwill by exhibiting a willingness to supervise persons with barriers to employment. May assist with training and supervising of client/trainees assigned to the store as directed by the Store Manager.
  • Monitors cashier supplies on a daily basis to ensure adequate amounts are on hand at each station.
  • Ensures that register areas are maintained in a clean and orderly manner.
  • Provides store manager with a weekly list of needed supplies.
  • Maintains merchandise outposts and displays surrounding the entry and check out area of the store as an assigned "area of responsibility".
  • Verifies quantity, quality and dollar value of merchandise received in the store. Evaluates pricing of goods and makes and reports any necessary adjustments according to established procedure.
  • Determines the value and price of some merchandise such as housewares, shoes, purses, books and electronics in accordance with company pricing guidelines.
  • Completes all reports and documents that are to be submitted on a daily, weekly and monthly basis.
  • Assists in the control of inventory and loss of merchandise due to errors, internal shrinkage and shoplifting.
  • Takes appropriate action in preventing such losses under the direction of the Store Manager.
  • Maintains security of all cash and store receipts. Takes daily deposits to the bank as assigned by the Store Manager or an Assistant Manager.
  • Attends all in-service training sessions, including First Aid/CPR training as scheduled.
  • Performs all basic responsibilities common to all Goodwill store management positions, i.e. performs cash register transactions
  • Attends to any after-hours emergencies that occur in the store in the absence of the Store Manager.
  • Addresses facility maintenance and security issues in the absence of the Store Manager
  • Monitors the proper use of store equipment to minimize need for repairs and replacement
  • Performs any and all functions pertaining to the opening and closing of the store.
  • Directs and performs housekeeping and recovery duties.
  • In the absence of the store manager or assistant managers, follows and enforces all safety rules and regulations.
  • Completes and submits any necessary forms and/or reports immediately, but no longer than 24 hours, when an incident occurs in the store.
  • Maintains current certifications in First Aid and CPR and administers First Aid and CPR as required.

OTHER JOB FUNCTIONS
  • Answers the phone, relays information and makes store announcements.
  • Moves and maneuvers shipping racks, shipping carts, small pieces of furniture and electrical/mechanical appliances and small display fixtures.
  • Performs light housekeeping duties as needed. Keeps floor and fixtures cleared of discarded or fallen merchandise.
  • Monitors dressing rooms and returns garments to proper display racks.
  • Places inventory into stock in proper category by size and color.
  • Pulls merchandise by tag number for return to the processing plant.
  • Accurately records the category and quantity on a merchandise return voucher.
  • Other duties as assigned.

EDUCATIONAL REQUIREMENTS
  • High school diploma or equivalent.
  • Ability to calculate figures and amounts such as discounts, proportions and percentages.
  • Training is over a period up to and including six months.

OTHER REQUIREMENTS
  • One year cashier experience, supervising experience helpful.
  • Retail experience and visual merchandising skills a plus.
  • Must have insured vehicle for store-related travel.
  • Must have home or cell phone.
  • Must be 21 years of age.
  • Must have a valid state resident driver's license, with a good driving record.
  • Must be eligible for positive outcome on required resident state criminal conviction background check.
  • Must maintain appropriate requirements for legal vehicle operation including current automobile insurance and license plates.
  • Must maintain compliance with Goodwill's Drug and Alcohol Abuse Policy.
  • Goodwill considers this a safety sensitive position because it includes tasks or duties that Goodwill reasonably believes could affect the safety and health of the employee or others.

PHYSICAL REQUIREMENTS
  • Climbing, balancing, talking, hearing, stooping, crouching, reaching, handling, fingering, feeling and seeing.
  • Lifting, Carrying: Medium work-- Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.
  • Pushing/Pulling: Heavy work--Pushing/Pulling 100 lbs. maximum with frequent pushing/pulling of objects weighing up to 50 lbs.

  • Smiles in Joplin | Dental Hygienist | joplin, mo

    4 weeks ago

    joplin, United States Smiles in Joplin Full time

    Dental Hygienist at Smiles in Joplin summary: Smiles in Joplin is seeking a motivated and licensed part-time dental hygienist to join their collaborative team. The position offers flexible scheduling, competitive pay, and opportunities for continuing education and mentorship. With a focus on community and exceptional patient care, the ideal candidate...

  • Joplin School District Speech Therapist

    7 days ago

    Joplin, Missouri, United States Joplin R8 Full time

    About the JobWe are seeking a skilled and dedicated Speech and Language Pathologist to join our team at the Joplin R8 School District. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our students, providing them with the support and resources they need to succeed.Key ResponsibilitiesDevelop and implement...

  • Smiles in Joplin | Dental Hygienist

    2 weeks ago

    joplin, United States Smiles in Joplin Full time

    Dental Hygienist at Smiles in Joplin summary: Smiles in Joplin is seeking a Part-Time Licensed Dental Hygienist to enhance patient care through collaboration and communication within a supportive team environment. The position offers a flexible schedule, competitive pay, and opportunities for professional development and continuing education. Ideal...

  • Dental Hygiene Specialist

    4 weeks ago

    Joplin, Missouri, United States Smiles in Joplin Full time

    About Smiles in JoplinSmiles in Joplin is a dynamic dental practice dedicated to providing exceptional patient care and community involvement.Job OverviewWe are seeking a licensed part-time dental hygienist to join our collaborative team. As a valued member of our team, you will have the opportunity to work with a highly trained staff and enjoy a flexible...

  • Physiotherapist - Travel Contract in Joplin, MO

    4 weeks ago

    Joplin, Missouri, United States SERCPT-Joplin, MO (0010-1133) Full time

    About the JobSeeking a highly skilled Physiotherapist to join our team for an exciting travel contract opportunity in Joplin, MO. This 13-week assignment offers a chance to experience new places and expand your professional horizons.Job SummaryWe are looking for a dedicated and compassionate Physiotherapist to work with our clients in Joplin, MO. The ideal...

  • CVICU Nurse

    4 weeks ago

    Joplin, Missouri, United States Mercy Hospital Joplin - HealthTrust Full time

    Job Title: CVICU Nurse - Travel Assignment in Joplin, MO">About the Job:">As a CVICU Nurse with Mercy Hospital Joplin - HealthTrust, you will have the opportunity to work in a fast-paced and dynamic environment, caring for critically ill patients. This is a travel assignment that requires a high level of expertise and commitment.">Job Details:">Location:...

  • Critical Care Nurse

    4 weeks ago

    Joplin, Missouri, United States Mercy Hospital Joplin - HealthTrust Full time

    Job Title: Critical Care Nurse - Joplin, MOWe are seeking a dedicated and experienced Critical Care Nurse to join our team at Mercy Hospital Joplin - HealthTrust. This is a 13-week contract position with a competitive salary and benefits package.Job OverviewThe Critical Care Nurse will work in the CVICU department, providing high-quality patient care to...

  • Communication Disorders Professional

    1 week ago

    Joplin, Missouri, United States Joplin R8 Full time

    Job SummaryWe are seeking a highly motivated and experienced Speech and Language Pathologist to join our team at Joplin R8.**Essential Responsibilities:**Provide comprehensive speech and language therapy services to students with communication disordersDevelop and implement individualized education plans (IEPs) that meet student needsCollaborate with...

  • Speech Therapist

    1 week ago

    Joplin, Missouri, United States Joplin R8 Full time

    Job DescriptionWe are seeking a skilled Speech and Language Pathologist to join our team at Joplin R8. As a Speech and Language Pathologist, you will be responsible for providing speech and language services to students with communication disorders.**Required Qualifications:**Bachelor's degree in Speech-Language Pathology or related fieldMaster's degree or...

  • Learning Support Associate

    1 week ago

    Joplin, Missouri, United States Joplin R8 Full time

    We are seeking a highly skilled Learning Support Associate to join our team at Joplin R8. This is a fantastic opportunity for individuals who are passionate about education and want to make a positive impact on students' lives.Job SummaryThe Learning Support Associate will play a vital role in supporting the teacher-classroom in developing, implementing, and...

  • Language Development Specialist

    7 days ago

    Joplin, Missouri, United States Joplin R8 Full time

    About the JobAs a Speech and Language Pathologist at Joplin R8, you will have the opportunity to work with a diverse population of students with varying communication needs.**Key Responsibilities:**Deliver high-quality speech and language therapy servicesDevelop and implement effective IEPs that meet student needsFoster collaboration with educators,...

  • Mohs Surgeon Opportunity in Joplin, MO

    2 days ago

    Joplin, Missouri, United States US Dermatology Partners Full time

    US Dermatology Partners is seeking an exceptional Fellowship-Trained Mohs Surgeon to join our premier dermatology practice in Joplin, Missouri. With a strong referral base and comprehensive benefits package, this is a great opportunity to step into an established practice.We are part of one of the largest physician-led dermatology groups in the country,...

  • Team Football Assistant Coach

    4 weeks ago

    Joplin, Missouri, United States Joplin R8 Full time

    Job OverviewWe are seeking a highly motivated and experienced Team Football Assistant Coach to join our team at Joplin R8. As an integral part of our football coaching staff, you will be responsible for developing practice plans, managing equipment, and providing excellent customer service.Job DescriptionKey ResponsibilitiesDevelop comprehensive practice...

  • Physical Therapist

    4 weeks ago

    Joplin, Missouri, United States SERCPT-Joplin Full time

    About the Role">We are seeking an experienced Physical Therapist to join our team at SERCPT-Joplin. As a Physical Therapist, you will be responsible for delivering high-quality rehabilitation services to patients in a fast-paced travel setting.">Salary and Benefits">The successful candidate can expect a competitive weekly pay of $1925.87. Additionally, you...

  • Physician Opportunities in Joplin, MO

    4 weeks ago

    Joplin, Missouri, United States Freeman Health System Full time

    About Freeman Health SystemLocated in the southwest corner of the state in Joplin, Missouri, Freeman Health System is a physician-led, locally owned, not-for-profit health system and is well-recognized as the region's epicenter for quality healthcare.We are seeking talented, qualified professionals to join our organization. With a service area of 450,000...

  • Heavy Equipment Operator

    3 days ago

    Joplin, Missouri, United States Joplin Concrete Company Full time

    As a Transportation Professional at Joplin Concrete Company, you will play a critical role in the success of our organization by safely transporting and delivering ready-mix concrete to various job sites. This is a full-time position that requires a valid Class A or B CDL with air brakes license, as well as excellent communication skills and a strong sense...

  • Mohs Surgeon Opportunity In Joplin, Missouri

    5 months ago

    Joplin, United States U.S. Dermatology Partners Full time

    U.S. Dermatology Partners is seeking exceptional Fellowship-Trained Mohs Surgeon to join our premier dermatology practice in Joplin, Missouri! Looking for a well-run practice, great colleagues, and an established volume of cases? This is a great opportunity to step into an established practice. Enjoy the advantages of working in one of the largest...

  • Urologist Physician Opportunity in Joplin, Missouri

    4 weeks ago

    Joplin, Missouri, United States Freeman Health System Full time

    Experience the Best of Both Worlds in JoplinJoplin, a city nestled in the picturesque Ozarks of Southwest Missouri, offers an exceptional quality of life. With a population of 52,000, it strikes a balance between affordability and value. As the fifth-largest metropolitan area in the state, Joplin serves as a vibrant hub for economic, health, and cultural...

  • Critical Care Specialist RN

    1 week ago

    Joplin, Missouri, United States MERCY HOSPITAL JOPLIN Full time

    OverviewMercy Hospital Joplin is a leading healthcare provider in the region, offering a wide range of medical services to the community. Our team of dedicated professionals is committed to delivering exceptional patient care in a safe and supportive environment.Work EnvironmentThis 13-week contract position is based in Joplin, Missouri, at Mercy Hospital...

  • Transportation Professional Ready Mix Concrete Driver

    3 days ago

    Joplin, Missouri, United States Joplin Concrete Company Full time

    We are seeking an experienced Heavy Equipment Operator to join our team as a Ready Mix Concrete Driver at Joplin Concrete Company. As a key member of our transportation team, you will be responsible for safely operating heavy equipment, including ready-mix concrete trucks, to transport and deliver materials to various job sites.About the Job:This is a...