Hardware Repair Technician

3 weeks ago

Mountain View, United States Cognizant Technology Solutions Full time

Role Objective

The ideal candidate will be highly skilled at repairing, refurbishing and redeploying custom hardware and components.

This role is 100% onsite in Palo Alto, CA

Role & Responsibilities

? Perform testing, repairing and refurbishment of equipment, which can include disassembly/reassembly

? Manage and coordinate shipping and receiving of return hardware (RMA)

? Update firmware and perform product burn-in on hardware, as needed

? Add to the creation and documentation of assembly, repair and test procedures

? Fabricate custom cables and harnesses, as needed

? Communicate with field technicians

? Provide in-field troubleshooting support as needed

Experience / Skills

? 2-3 years experience in hardware, troubleshooting, and refurbishment

? High school diploma

? Technological savviness

? Excellent interpersonal and communication skills with the ability to communicate effectively across all levels of the business.

? Comfortable with a rapidly-changing environment

? Strong problem-solving skills and excellent attention to detail

? Able to work independently, motivated, proactive demeanor with a passion for learning and creative problem solving

* High proficiency with hand tools
* Ability to read schematics and engineering drawings (BOM) and follow written instructions
* Solid technical capabilities
* Electrical experience - soldering
* Working with camera lenses and software as well as Linux- based prompts and commands
* Willingness to learn new skills
* Possess a keen curiosity and growth mindset

Hourly Rate and Other Compensation:

The hourly rate for this position is between $28 - $30 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

* Medical/Dental/Vision/Life Insurance
* Paid holidays plus Paid Time Off
* 401(k) plan and contributions
* Long-term/Short-term Disability
* Paid Parental Leave
* Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

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