CYC Specialist
1 month ago
Tishomingo, United States
The Chickasaw Nation
Full time
We are currently looking for a Part Time 38 CYC Specialist to join our Chickasaw Youth Club Tishomingo Unit 2 team located at the Chickasaw Youth Clubs - Tishomingo working .Summary:
The CYC Specialist will work to serve the members of the Chickasaw Youth Club and perform all essential job functions.
Responsibilities:
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* Assists with organizing the planning process for strategic growth of all current and developing programs, inclusive of planning, implementation and expansion of programs and services, as well as other entities within the department
* Ensures the cleanliness and enforces rules within the Chickasaw Youth Clubs
* Reports weekly and monthly to the manager
* Employee speaks frequently to schools, community organizations, churches, youth groups, etc. to provide standard program information
* Treats all students with respect and maintains a cooperative attitude with other employees to facilitate quality customer services
* Manages confidential documents, keeps records and is responsible for correspondence. Updates club membership tracking records continuously
* Assists with other departments and their programs and services
* Supervises all youth members in assigned area
* Plans and implements programs to different age groups in areas such as education, social recreation, art & crafts and physical education using the youth development strategy
* Evaluates and records programs for desired youth development outcomes
* Attends yearly training and events to learn about educational and recreational programs
* Assists with cash management of club's dues and fees, including incoming and outgoing funds and deposits
* Performs all other duties as assigned
Competencies:
Essential:
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Good driving record and be insurable by the Chickasaw Nation
* Honesty, truthfulness, reliability, accountability
* Able to read, understand and apply regulations and policies
* Ability to train individuals or small groups on specific tasks or procedures and engage with different learning styles
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
* Teach children various skills and knowledge
Skills:
Experience:
Essential:
* No prior experience required.
Education:
Essential:
* Not required
Credentials:
Essential:
* Pass general background check
* Standard Driver's License
Working Conditions:
Essential:
* Child care setting
* Classroom
* Customer service
* Team-oriented
* Communications phone, computer
* Communications written, verbal
* Communication with groups
* Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
* Young children
* Pass pre-employment drug test
* Sometimes bend, kneel, stoop, push, reach
* Sometimes lift and or carry up to 50 lbs
* Sitting up to 50% of shift
* Standing up to 50% of shift
* Walking up to 50% of shift
* May work day shift
* Transport children
* Car, van, light truck