Operations Technical Program Manager, Customer Success
3 weeks ago
The Global Program Management and Infrastructure team ensures the smooth and efficient running of the Customer Success organization on a daily basis. With offices in the US, Canada, Japan, Ireland, Australia, Poland, Taiwan, and Guatemala, we improve Technical, Program Manager, Operations, Manager, Customer, Program
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San Francisco, United States Square, Inc. Full timeThe Global Program Management and Infrastructure team ensures the smooth and efficient running of the Customer Success organization on a daily basis. With offices in the US, Canada, Japan, Ireland, Australia, Poland, Taiwan, and Guatemala, we improve Technical, Project Manager, Operations, Manager, Customer, Project, Business Services
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San Francisco, United States Square Full timeJob Description The Global Program Management and Infrastructure team ensures the smooth and efficient running of the Customer Success organization on a daily basis. With offices in the US, Canada, Japan, Ireland, Australia, Poland, Taiwan, and Guatemala, we improve both qualities of output and cost efficiency of the global organization, while also ensuring...
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San Francisco, United States Block Full timeSince we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers...
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San Francisco, United States Block Inc Full timeCompany Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions -...
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San Francisco, California, United States Square Full timeJob DescriptionThe Global Program Management and Infrastructure team ensures the smooth and efficient running of the Customer Success organization on a daily basis. With offices in the US, Canada, Japan, Ireland, Australia, Poland, Taiwan, and Guatemala, we improve both qualities of output and cost efficiency of the global organization, while also ensuring...
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Technical Customer Success Manager
1 week ago
San Francisco, California, United States Seam Full timeAbout SeamSeam builds an API for controlling IoT devices, such as door locks, thermostats, sensors, cameras, and more. Software developers and businesses then use Seam's API to connect devices with their applications and orchestrate their use. This lets them unlock doors for Airbnb guests or FedEx drivers, set thermostat temperatures to save energy and...
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Technical Success Manager
1 day ago
San Francisco, United States Orb Full timeMission Orb is on an ambitious mission to provide every business with the infrastructure to unlock their revenue. Best-in class businesses find ways to effectively align their monetization to product usage-whether that's through seats, consumption, feature limits, or usage-based tiers. Orb brings that opportunity to every software company. We are reimagining...
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Technical Success Manager
8 hours ago
San Francisco, United States Orb Full timeMission Orb is on an ambitious mission to provide every business with the infrastructure to unlock their revenue. Best-in class businesses find ways to effectively align their monetization to product usage-whether that's through seats, consumption, feature limits, or usage-based tiers. Orb brings that opportunity to every software company. We are reimagining...
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Customer Success Operations Manager
7 hours ago
San Francisco, United States productboard Full timeJob Description Productboard is seeking a Customer Operations Manager to support the Customer Success, Services and Support teams by building and maintaining processes and systems, providing reporting and analytics, facilitating internal enablement, and supporting inter-team collaboration and communication. While this role currently does not directly manage...
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Strategic Customer Success Manager
1 day ago
San Francisco, United States MongoDB Full timeThe worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...
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Customer Success Manager
1 month ago
San Francisco, United States Ditto Full timeDitto allows teams to manage their copy from design to production with a single source of truth. Over 3600+ teams (from Fortune 500 companies to startups!) currently use Ditto. Copy is currently the most under-leveraged aspect of building product, despite being even higher ROI than design and touched by everyone from legal to engineering. We're backed by...
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Customer Success Manager
1 month ago
San Francisco, California, United States Ditto Full timeDitto allows teams to manage their copy from design to production with a single source of truth. Over 3600+ teams (from Fortune 500 companies to startups) currently use Ditto.Copy is currently the most under-leveraged aspect of building product, despite being even higher ROI than design and touched by everyone from legal to engineering.We're backed by...
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Senior Customer Success Manager
13 hours ago
San Francisco, United States MongoDB Full timeThe worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...
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Customer Success Manager
13 hours ago
San Francisco, United States Oomnitza Full timeAs a Customer Success Manager, you are passionate about helping technology teams leverage the Oomnitza platform and knock down any hurdles blocking your customer’s success. We need a talented and motivated Customer Success Manager to manage a dedicated book of customers. As the Customer Success Manager you’re passionate about helping technology teams...
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Technical Program Manager
1 month ago
San Francisco, United States Evolver Commercial Full timeJob DescriptionJob DescriptionOverview: Evolver is seeking a dynamic and experienced Technical Program Lead to spearhead an investment operations outsourcing project. The Technical Program Manager will play a critical role in overseeing the planning, execution, and delivery of technical aspects of an enterprise investment outsourcing project, ensuring...
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Customer Success Manager
6 hours ago
San Diego, United States Splunk Full timeyears of experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions in Fortune 1000, mid-tier, and or start-up companies Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention Proven ability to drive...
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Customer Success Manager
2 days ago
San Francisco, United States SimilarTech Ltd Full timeWe're passionate about technology and data - and how the combination of both can help our customers thrive. As a leading source of insights and data for the technology industry, we help thousands of companies that use our platform every day to grow their business by optimizing their industry knowledge and prospecting capabilities. With offices in Tel Aviv...
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Senior Technical Success Manager
2 weeks ago
San Francisco, United States Snyk Full timeJob DescriptionJob DescriptionEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that...
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Customer Success Manager
2 weeks ago
San Francisco, United States Oomnitza Full timeAs a Customer Success Manager, you are passionate about helping technology teams leverage the Oomnitza platform and knock down any hurdles blocking your customer’s success. We need a talented and motivated Customer Success Manager to manage a dedicated book of customers. As the Customer Success Manager you’re passionate about helping technology teams...
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Customer Success Manager
4 weeks ago
San Francisco, United States Hack VC Full time- You will develop customer relationships that promote retention and loyalty. Your job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. - Understand the motivation, business drivers, strategic goals, and desired business outcomes for your portfolio of enterprise...