Client Service Representative

4 weeks ago


Reno, United States VCA Antech, Inc. Full time

Client Service Representative

VCA Lakeside Animal Hospital is seeking an experienced Client Service Representative to join our team on a part-time status. We need you to support our front desk staff in the afternoons from approximately 3pm to closing and on Saturdays from 7:30am to about 2pm/closing. An all-day shift may be available to cover co-workers on vacation or sick days.

At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.

VCA Lakeside Animal Hospital is looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

* Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
* Scheduling and confirming appointments.
* Placing outbound calls for follow-ups and reaching out to prospective clients.
* Presenting and explaining fees, including processing payments.
* Recommending, selecting, and obtaining products and services, including prescriptions.
* Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
* Managing medical records, charts, reports and correspondence.
* Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

Generous personal pet care discounts are available and pay range is between $16-$19. Thank you

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com



  • Reno, United States VCA Animal Hospitals, Inc. Full time

    Client Service Representative. VCA Lakeside Animal Hospital is seeking an experienced Client Service Representative to join our team on a part-time status. We need you to support our front desk staff in the afternoons from approximately 3 pm to closi Client Service, Representative, Service, Client, Animal Care, Retail, Animal, Hospital


  • Reno, United States VCA Animal Hospitals Full time

    Client Service Representative VCA Lakeside Animal Hospital is seeking an experienced Client Service Representative to join our team on a part-time status. We need you to support our front desk staff in the afternoons from approximately 3pm to closing and on Saturdays from 7:30am to about 2pm/closing. An all-day shift may be available to cover co-workers on...


  • Reno, United States VCA Animal Hospitals Full time

    Client Service Representative VCA Lakeside Animal Hospital is seeking an experienced Client Service Representative to join our team on a part-time status. We need you to support our front desk staff in the afternoons from approximately 3pm to closing and on Saturdays from 7:30am to about 2pm/closing. An all-day shift may be available to cover co-workers on...


  • Reno, United States BluePearl Full time

    **Client Service Representative** Reno Nevada **Description** **BluePearl Specialty + Emergency Pet Hospital is hiring an experienced veterinary professional as a Client Service Representative in Reno, NV!** To join our front desk team, you should be warm and friendly, providing exceptional service to clients. Experience in a veterinary hospital is required...


  • Reno, United States BluePearl Full time

    **Client Service Representative** Reno Nevada **Description** **BluePearl Specialty + Emergency Pet Hospital is hiring an experienced veterinary professional as a Client Service Representative in Reno, NV!** To join our front desk team, you should be warm and friendly, providing exceptional service to clients. Experience in a veterinary hospital is required...

  • Client Relationship

    1 month ago


    Reno, United States VCA Animal Hospitals, Inc. Full time

    Client Service Representative. We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very serio Client Relations, Relationship, Client Service, Animal Care, Business Services, Relations


  • Reno, United States Collabera Full time

    Job DescriptionJob Description!!Opening for Students or Recent graduates with Banking Client!!Position Details:Position: Campus Event SpecialistClient: BankingIndustry: BankingJob duration: 3-4 monthsLocations: University of Nevada (Onsite)Shifts: Part Time hours - Will be disclosed laterPay Rate: $18/hour Looking for current students of University of...


  • Reno, United States Animal Emergency & Specialty Center Full time

    **Veterinary Client Care Receptionist Positions Open** If you want to be a part of an emergency hospital that provides exceptional emergency and specialty care, do not pass up this opportunity. We are in Reno, Nevada, with close proximity to the eastern Sierra Nevada mountains and beautiful Lake Tahoe. Reno is the perfect location for an outdoor enthusiast...

  • Client Relationship

    2 weeks ago


    Reno, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable yet...


  • Reno, United States Klaich Animal Hospital Ltd Full time

    Klaich Animal Hospital - LEARN, CONTRIBUTE AND MAKE A DIFFERENCE! If you want to grow with a business and be part of something that makes a difference to the lives of animals and their owners, we would like to talk to you! Who We Are: We are a high-quality veterinary hospital with caring, supportive team members who go above and beyond to provide...


  • Reno, United States Stifel Financial Corporation Full time

    Under immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited Client Service, Associate, Financial Advisor, Service, Processing, Branch Manager, Retail


  • Reno, United States Stifel Full time

    Summary Under immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s)...


  • Reno, United States Bedrosians Full time

    We are hiring for a Customer Service Rep/Showroom Rep. Are you willing to learn and grow? Are you reliable with an upbeat and energetic, friendly and enthusiastic attitude? If so you just might be the perfect fit for our amazing team! Vision Statement for the Position As a Customer Service Rep/Showroom Sales Representative you enjoy assisting clients with...


  • Reno, United States Bedrosians Full time

    We are hiring for a Customer Service Rep/Showroom Rep. Are you willing to learn and grow? Are you reliable with an upbeat and energetic, friendly and enthusiastic attitude? If so you just might be the perfect fit for our amazing team! Vision Statement for the Position As a Customer Service Rep/Showroom Sales Representative you enjoy assisting clients with...


  • Reno, United States Carrington College Full time

    **Who Are We**:Carrington College **helps students achieve success by providing them with "hands-on" training that uses the technologies and processes that are used in the field, allowing them to build their confidence while they "learn by doing". Our focus is to help change the lives of our students for the better through education. That's more than our...


  • Reno, United States Carrington College Full time

    Job DescriptionJob DescriptionWho Are We: Carrington College helps students achieve success by providing them with "hands-on" training that uses the technologies and processes that are used in the field, allowing them to build their confidence while they "learn by doing". Our focus is to help change the lives of our students for the better through education....


  • Reno, United States Carrington College Full time

    Job DescriptionJob DescriptionWho Are We: Carrington College helps students achieve success by providing them with "hands-on" training that uses the technologies and processes that are used in the field, allowing them to build their confidence while they "learn by doing". Our focus is to help change the lives of our students for the better through education....


  • Reno, United States Dorman Products Full time

    **Customer Service Representative** **Location:** Reno, NV, US As a Customer Service Representative for Dorman Products at our Powertrain Industries location, you will be responsible for the complete handling of customer orders and answering technical questions. **PRIMARY DUTIES:** Fulfill promises made to customers 100% of the time or notify them of...


  • Reno, United States Kelly Services Full time

    Job DescriptionJob DescriptionNow Hiring!Customer Service RepresentativeIn Reno, NV$45K-$50K/Annual DOEAbout: The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with...


  • Reno, United States Fidelity Investments Full time

    Job Description: Financial Consultant If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is...