Scheduler- Cardiology Patient Account Services Call Center

3 weeks ago


Pensacola, United States Baptist Health Care Full time

The Scheduler greets and registers incoming patients in the practice management system, and collects/data enters demographic and insurance information with a high degree of accuracy. This position confirms and schedules appointments, collects copayments, and verifies insurance. This position explains financial requirements to the patients or responsible parties and enters payments into the practice management system. This position receives incoming telephone calls in a prompt, courteous, and professional manner. The Scheduler may also be responsible for processing and following up on the referrals that are generated by the providers. This position may initiate requests for authorization of patient services, verifies benefits, data enters/documents authorizations, and communicates status of authorizations to medical staff. This position may schedule referral appointments for tests, procedures, and follow-up.



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