![Axelon Services Corporation](https://media.trabajo.org/img/noimg.jpg)
Call Center Agent I
1 month ago
Flexible 8 hour shifts between 8 am - 7 pm EST. M-F
**This is a TECHNICAL CONTACT CENTER technical contact center ASSISTING TRUCK DEALER TECHNICIANS and parts counter employees with technical repair guidance or part assistance. (For example AUTOMOTIVE MECHANICS /TECHNICIAN EXPERIENCE).**
The primary function of the Customer Experience Representative (CER) will provide warranty support, direct and adjudicate product warranty repairs via phone and electronic communication for customers that utilize Roadranger services, and assist with aftermarket sales/promotions. This individual will help identify emerging trends that affect the customers experience with our products, use data analytics, and observations to drive product reliability and functionality improvements through the organization, create and deliver custom training to customer experience representatives based on his or her discoveries.
Assist in accurately determining failure root cause by utilizing diagnostic procedures, repair strategies, part requirements, labor hours, and technical or other assistance related to the repair.
Use current business tools and data analytics to Client emerging trends, product improvement opportunities, and system enhancements to improve the customers experience with ***
Ability to Interpret electronic data to prescribe repair strategies for all products
Thorough understanding of vehicle assemblies, engine/transmission power trains, drive train components, vehicle electrical/electronic systems including wiring, data links, actuators, etc.
Technical hands on vehicle experience for diagnosing and troubleshooting engine, transmission, brake systems, and other vehicle related problems including drivability and fault/no-fault related symptoms
Strong technical skills/knowledge of all *** Truck products
Expertise/knowledge regarding automotive and truck industry methodologies and tools for supporting service of vehicle systems at the dealership level
Support teammates and other departments as needed
Represent *** in a courteous, ethical, and professional manner at all times
Ability to work flexible hours
Administer *** Truck Component product warranties per published guidelines
Required (Basic) Qualifications:
" High School Diploma or GED from an accredited institution: Minimum of 2 years of experience in an automotive, electrical, mechanical, testing, machining, engineering environment. Co-op/Intern experience acceptable
Or
" Associate degree electrical/automotive disciplines, or Electrical Apprentice Certification, or applicable Military Service. Minimum of 1 year of experience in an automotive, electrical, mechanical, testing, machining, engineering environment. Co-op/Intern experience acceptable
Or
" Bachelor s degree in Electrical or Automotive discipline
" Relocation is not provided for this role, candidates will need to be located within 50 miles of Galesburg, MI
" Candidates must be able to work in the US without sponsorship now or in the future.
Preferred Qualifications:
" Bachelor s Degree from an accredited institution
" 5 years of automotive, truck or heavy equipment experience
" 5 years of customer service experience
" Basic knowledge of dealership/repair facility operations
" Basic knowledge of transmission or gear train operation
" Experienced in troubleshooting electrical systems containing sensors and actuators
" Experience with electronic troubleshooting methods, tools and standards such as CAN
" Experience with Roadranger products or comparable products
" Ability to work well in a team environment
-
Call Center Agent I
2 months ago
Galesburg, United States Zobility Full timeJob Description: The primary function of the Customer Experience Representative (CER) will provide warranty support, direct and adjudicate product warranty repairs via phone and electronic communication for customers that utilize Road ranger services, and assist with aftermarket sales/promotions. This individual will help identify emerging trends...
-
Call Center Agent I
3 weeks ago
Galesburg, United States Zobility Full timeJob Description: The primary function of the Customer Experience Representative (CER) will provide warranty support, direct and adjudicate product warranty repairs via phone and electronic communication for customers that utilize Road ranger services, and assist with aftermarket sales/promotions. This individual will help identify emerging trends...
-
Community Outreach On-Call Advocate
1 day ago
Galesburg, United States The Center for Youth and Family Solutions Full timeSee yourself achieving solutions. Join our team!Work Hours:Schedule is on a part-time, on-call basis. Minimum of 18 shifts per month. Weekends, holidays, and after-hour shifts required. Shift Schedule: 12:00 AM - 9:00 AM, 5:00 PM - 12:00 AM Additional shifts on weekends and holidays (9:00 AM - 5:00 PM)Perks of Working at CYFS:Financial Incentives: Employee...
-
Material Handler 1 I
2 months ago
Galesburg, United States Axelon Full timeMaterial Handler 1 I The shift schedule is Monday - Friday 8:00 am - 4:30 pm. Highest level of education required is a high school diploma. Must reside within 50 miles of the Galesburg Location ***Forklift required 20% of the day ** Shipping and Receiving Support: Support Shipping and Receiving activities by preparing and processing parcel and freight...
-
Business Process Support Specialist I
3 weeks ago
Galesburg, Illinois, United States Randstad USA Full timeOur Client is looking for a Business Process Support Soecialist to join their team Supports Warranty Business Process and Various Administration Processes * Implements processes in support of warranty administration needs, utilizing data entry, date reports and administration tools. * Promotes teamwork and cooperative effort * Provides internal and external...
-
Business Process Support Specialist I
4 weeks ago
Galesburg, Illinois, United States Randstad USA Full timeOur Client is looking for a Business Process Support Soecialist to join their team Supports Warranty Business Process and Various Administration Processes * Implements processes in support of warranty administration needs, utilizing data entry, date reports and administration tools. * Promotes teamwork and cooperative effort * Provides internal and external...
-
Outpatient RN/Registered Nurse
3 weeks ago
Galesburg, Illinois, United States FRESENIUS MEDICAL CENTER Full timePURPOSE AND SCOPE:The professional registered nurse Outpatient RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) for new employees who meet the RN CAP 2 criteria or attained through advancement from RN CAP 1. This position is accountable and responsible for the provision and coordination of clinically competent care...
-
Outpatient RN/Registered Nurse
4 weeks ago
Galesburg, United States FRESENIUS MEDICAL CENTER Full timePURPOSE AND SCOPE:The professional registered nurse Outpatient RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) for new employees who meet the RN CAP 2 criteria or attained through advancement from RN CAP 1. This position is accountable and responsible for the provision and coordination of clinically competent care...
-
Outpatient RN/Registered Nurse
4 weeks ago
Galesburg, Illinois, United States FRESENIUS MEDICAL CENTER Full timePURPOSE AND SCOPE:The professional registered nurse Outpatient RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) for new employees who meet the RN CAP 2 criteria or attained through advancement from RN CAP 1. This position is accountable and responsible for the provision and coordination of clinically competent care...
-
Endocrinologist in Galesburg, Illinois
2 months ago
Galesburg, United States OSF Healthcare Full timeOverview JOB SPECIFICS: * OSF Medical Group, part of OSF HealthCare, seeks a board certified/board eligible endocrinologist to join two APPs, one Certified Diabetic Educator, and one Certified Dietitian. * Well established/high volume practice * Outpatient practice with no call * Call coverage provided by primary care after-hours call center * Clinic hours...
-
Endocrinologist in Galesburg, Illinois
3 weeks ago
Galesburg, United States OSF Healthcare Full timeOverview JOB SPECIFICS: * OSF Medical Group, part of OSF HealthCare, seeks a board certified/board eligible endocrinologist to join two APPs, one Certified Diabetic Educator, and one Certified Dietitian. * Well established/high volume practice * Outpatient practice with no call * Call coverage provided by primary care after-hours call center * Clinic hours...
-
Galesburg, United States OSF Healthcare Full timeOverview JOB SPECIFICS: * Excellent work/life balance practice seeks Family Medicine or IM/Peds physician, BC/BE. * Outpatient only practice supported by hospitalist service. * Call is 1:12, outpatient call only. In addition, after hours, the OSF After-Hours Nurse Triage Center will take first call. * Join 3 physicians and 7 advanced practice providers in...
-
Galesburg, United States OSF Healthcare Full timeOverview JOB SPECIFICS: * Excellent work/life balance practice seeks Family Medicine or IM/Peds physician, BC/BE. * Outpatient only practice supported by hospitalist service. * Call is 1:12, outpatient call only. In addition, after hours, the OSF After-Hours Nurse Triage Center will take first call. * Join 3 physicians and 7 advanced practice providers in...
-
Internal Medicine Physician in Galesburg, Illinois
2 months ago
Galesburg, United States OSF Healthcare Full timeOverview JOB SPECIFICS: * Excellent work/life balance practice seeks Internal Medicine physician, BC/BE. * Outpatient only practice supported by hospitalist service. * Outpatient call only. In addition, after hours, the OSF After-Hours Nurse Triage Center will take first call. * Clinic hours are Mon-Fri, 8:00am - 5:00pm * H1B and J1 visa applications...
-
Galesburg, United States OSF Healthcare Full timeOverview JOB SPECIFICS: * Excellent work/life balance practice seeks Internal Medicine physician, BC/BE. * Outpatient only practice supported by hospitalist service. * Outpatient call only. In addition, after hours, the OSF After-Hours Nurse Triage Center will take first call. * Clinic hours are Mon-Fri, 8:00am - 5:00pm * H1B and J1 visa applications...
-
General Cardiology Physician
2 months ago
Galesburg, United States OSF Healthcare Full timeOverview Job Specifics * OSF Healthcare's Cardiovascular Institute, a group of 40 plus Cardiologist service central Midwest, is looking to add a third Non Invasive Cardiologist to a satellite practice in Galesburg, IL, at OSF St. Mary Medical Center. * 1 in 4 Call, mainly by phone, including 1 weekend a month. * Epic EMR * The OSF Cardiovascular Service...
-
General Cardiology Physician
3 weeks ago
Galesburg, United States OSF Healthcare Full timeOverview Job Specifics * OSF Healthcare's Cardiovascular Institute, a group of 40 plus Cardiologist service central Midwest, is looking to add a third Non Invasive Cardiologist to a satellite practice in Galesburg, IL, at OSF St. Mary Medical Center. * 1 in 4 Call, mainly by phone, including 1 weekend a month. * Epic EMR * The OSF Cardiovascular Service...
-
Certified Registered Nurse Anesthetist
3 weeks ago
Galesburg, United States OSF HealthCare Full timeOverviewJob Specifics: Saint Mary Medical Center has 5 operating rooms and 2 procedure rooms Will provide service at St. Luke Medical Center and Holy Family Medical Center Both have 2 operating rooms Will be supervised by anesthiologist in Galesburg Approximately 20-30 cases in Galesburg a day Schedule options: 24 hour shift and 2 8 hour shifts, 4 10 hour...
-
Gastroenterology Physician
2 months ago
Galesburg, United States OSF Healthcare Full timeOverview JOB SPECIFICS: * OSF HealthCare is recruiting a Gastroenterologist for a satellite practice position in Galesburg * The Gastroenterology group practice, with headquarters in Peoria, Illinois, includes eight Gastroenterologists and six advanced practitioners. * Physician will be clinically based, with hospital consultations at OSF Saint Mary...
-
Gastroenterology Physician
2 months ago
Galesburg, United States OSF Healthcare Full timeOverview JOB SPECIFICS: * OSF HealthCare is recruiting a Gastroenterologist for a satellite practice position in Galesburg * The Gastroenterology group practice, with headquarters in Peoria, Illinois, includes eight Gastroenterologists and six advanced practitioners. * Physician will be clinically based, with hospital consultations at OSF Saint Mary...