Call Center Representative-Pharmacy Technician
4 weeks ago
Basic Qualifications
* High School Diploma or GED.
* Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
* Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
* Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
* Communicate effectively in writing and verbally.
* 18 years of age or older
Preferred Qualifications
* At least one year of pharmacy technician experience in a retail or call center environment.
* At least 18 months experience as a pharmacy technician with a certificate/registration by state as granted by the state Board of Pharmacy or nationally recognized certification agency.
* Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
* Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).
* Fluency in Spanish and English.
Salary Range $16.5 - $20.8 / Hourly
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