Medical Office Specialist II

3 weeks ago


Long Island City, United States Community Healthcare Network Full time

Community Healthcare Network is seeking for a Full-Time Medical Office Specialist who will be a multi-functional position and is a key member of the health team.

JOB FUNCTION:

Responsibilities include, but are not limited to:

* Greet patients and provide basic orientation to the center and all available services.
* Check-in and screen all patients to determine their insurance.
* Obtain accurate and complete personal information from the patient as required for registration and enters into the Practice Management System (PMS).
* Monitors the ECW office visits screen to assure patients are processed and checked out timely.
* Verify patients' insurance. Performs a financial assessment of all new patients and reassessment of established patients on a six-month basis, as needed. Assists in the preparation of applications for public entitlements and facilitates the approval process. Assists with re-certification, as needed.
* Keeps track of appointment schedules, makes and confirms patient appointments and follows up on missed appointments and documents in the PMS system.
* Collects co-payment fees, tracks payments and open balances.
* Responds to written and telephone inquiries regarding billing information, researches accounts for incorrect charges, missing cash payments, corrects financial levels and adjusts accounts to reflect changes.
* Answer multiple telephone calls appropriately and follows up on return calls.
* Assists with data collection and report preparation.
* Maintains inventory of the equipment stock and supplies.
* Scanning of medical records documentation/reports.

WHAT WE LOOK FOR:

* High School diploma or equivalent
* Minimum two (2) year related experience


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