Customer service representative

3 weeks ago


Madison, United States Zimbrick Automotive Full time
You will play a major role in how our customers feel about their experience at our Body Shop. We are known for providing Outstanding Customer Service and are looking for someone who shares our passion for helping others. As the last person a customer interacts with, you have the opportunity to help us earn Customers for Life by leaving a positive lasting impression.

What You Will Do

Smile, greet and thank customers and assist them with any needs

Build positive relationships with customers

Handle customer complaints with poise

Answer phones

Review/process customer repair orders

Process payments from customers quickly and accurately

Follow up with insurance payments to various insurance companies

Process accounts receivable payments

Daily deposit reconciliation

*This role will float between our three body shops on an as needed basis.

What You Will Bring

Communication skills

Teamwork

A positive and professional attitude

Ability to demonstrate the Company's Core Values every day

What We Provide

Best of Madison Auto Dealer

Flexible schedules

Training - so no experience necessary

Full benefits package including 401K match and Profit Sharing

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