Laundry Attendant-Glidden House-Cleveland OH

2 weeks ago

Cleveland, United States Hotel Equities Full time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Laundry Attendant for the Glidden House in Cleveland, OH.

Job Purpose:

The laundry attendant's responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.

To be successful as a laundry attendant, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.

Laundry Attendant Responsibilities:
  • Sorting, washing, drying, pressing, and folding clothing and other textile items.
  • Removing stains from items using the appropriate procedures.
  • Performing minor sewing duties.
  • Tracking which items belong to whom.
  • Keeping an updated inventory of laundry detergents and sewing kits.
  • Tracking maintenance and repairs on laundering equipment.
  • Ensuring that the facility remains clean at all times.
  • Anticipating and responding to customers' queries, concerns, and complaints.
  • Keeping sufficient tokens or change for the washing and drying machines, if required.

Laundry Attendant Requirements:
  • High school diploma or equivalent is advantageous.
  • Prior experience in a similar role is preferable.
  • Familiarity with cleaning detergents and laundering equipment.
  • Ability to stand for long periods.
  • Capacity to lift up to 20 pounds unaided.
  • Basic arithmetic skills.
  • Outstanding organizational and time management skills.
  • Excellent analytical and problem-solving skills.
  • Personable disposition with a knack for customer service.
  • Available to work shifts and on weekends.

Other:
  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:
  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program

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