Kiosk Operator- Customer Service

4 weeks ago

Kansas City, United States Nucor Corporation Full time

Job Details

Division: Advantage Metals Recycling LLC

Location: Kansas City, MO, United States

Other Available Locations: Kansas

Basic Job Functions:
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Buying of non-ferrous metals from the public, properly identifying material into the appropriate type or grade
Ensure compliance with applicable state law and company policy while providing excellent customer service to the retail public
Greet and assist retail customers in purchasing non-ferrous scrap metal creating a positive customer experience
Accurately identify the various non-ferrous scrap materials and grade accordingly Understand the different pricing of materials
Validate proper identification and paperwork from retail customers
Conduct monthly retail inventory
Identify non-conforming or unacceptable types of scrap material
Follow and enforce all buying procedures and best practices to ensure compliance with local and state laws as well as Company policy
Operate small material handling equipment as necessary to move materials for processing
Clean and maintain work area
All other tasks as assigned

Minimum Qualifications:
High school diploma or GED required
Previous experience requiring customer service to public, vendors or internal contacts
Strong written and verbal communication skills
Excellent customer service skills Strong organizational skills with attention to details
Ability to be flexible and display a positive attitude in a fast-paced environment
Willing to work Monday to Friday and Saturdays as required
Willing to work outside in all weather conditions Basic math and computer skills
Must wear all necessary PPE while working or while in the yard.
Follows company safety standards at all times
The right candidate must be able to effectively interact with customers and vendors
Willing to learn, be adaptable and be self-motivated

Preferred Qualifications:
Bi-lingual in English and Spanish preferred.
Knowledge of scrap materials a plus.

Detailed Selection Criteria:
In order for applications to be considered all information must be completed. This includes work history dates, duties/responsibilities and reason for leaving.

Nucor is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets - and a drug - free workplace

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