Team Member Resource Specialist

4 weeks ago

SeaTac, United States McGee Air Services Full time

McGee Air Services, an Alaska Airlines company, is looking for an Team Member Resource Specialist at SEA. The pay range is $20.45 to $26.58.

Team Member Resource Specialist

The primary function of the Team Member Resource Specialist is to assist new team members with their transition from training to the Airport operation. This role supports the overall new team member experience by providing coaching and guidance in areas of job understanding, company policies and McGee culture while consistently offering feedback on work performance and policy adherence to help ensure the success and safety of the team member as well as McGee.

Do you match this skillset?...

  • Meet with new team members every 2-3 weeks for the first 90 days of their employment to answer questions/concerns regarding job functions as well as provide guidance and feedback on performance
  • Act as a resource for team members and have the ability to answer questions timely and accurately
  • Collaborate with the station training team to provide feedback and continuously improve training
  • Build productive working relationships with new hires to support their success and development
  • Provide clarity and understanding of company policies such as attendance and safety
  • Ensure new team members understand work schedules, the process of bidding in a union work environment and shift trading
  • Explain career path options at McGee and provide guidance to support new team member growth and promotion
  • Assist station leadership with building strong working relationships with new team members
  • Provide consistent, thoughtful, relevant feedback to help ensure future success
  • Demonstrate multicultural competence (and maintain an educational and work environment that affirms commitment to equity, diversity, and inclusion
  • Foster an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride at all times
  • Other duties as assigned
  • Flexibility to work varied shifts, weekends, holidays
  • High school diploma or equivalent required
  • Must be at least 18 years of age
  • Must be authorized to work in the U.S.

The Benefits....

  • Competitive Insurance Package
  • 401K
  • Paid days off - holidays/personal/vacation/sick
  • Travel Privileges
  • Tuition Reimbursement Program
  • Advancement Opportunities
  • Quarterly Bonuses
  • Recognition Programs, incentives, and career growth opportunities

We'd love if you have some of these....

  • A minimum of one (1) year of supervisor level experience in the airline industry required
  • Previous experience coaching and mentoring team members on performance related issues required
  • Skilled in all aspects of aircraft servicing, loading, baggage and cargo handling
  • Proven ability to successfully interact with team members and leadership in a fast paced and often rapidly changing environment
  • Exceptional relationship-builder and able to interact with the target audience of managers, team members and others
  • Ability to exhibit empathy , understanding and patience
  • Must be responsive to the requests of team members and leaders
  • Able to work independently

Our Values.....

CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive. McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Airlines Company



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