Medical Customer Service

1 week ago

Stevens Point, United States BioLife Plasma Services Full time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

About the role:

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

How you will contribute:

· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.

· You will screen new and repeat donors and take and record donor vital signs and finger stick results.

· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.

· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

What you bring to Takeda:

· High school diploma or equivalent

· Ability to walk and/or stand for the entire work shift

· Will work evenings, weekends, and holidays

· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees

· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.

· Fine motor coordination, depth perception, and ability to hear equipment from a distance

· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

· 1 or more years minimum experience working in a customer or patient facing role is helpful

What Takeda can offer you:

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.   At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

**BioLife Compensation and Benefits Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

USA - WI - Stevens Point

**U.S. Starting Hourly Wage:**

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

USA - WI - Stevens Point

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Part time

**Job Exempt**

No

  • Medical Customer Service

    2 months ago

    Stevens Point, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...

  • Customer Service Representative

    3 months ago

    Stevens Point, United States Stevens Point Auto Center Full time

    In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and...

  • Customer Service Agent

    3 days ago

    Stevens Point, United States Sentry Insurance Group Full time

    As a member of The Customer Service Team, you will be the first phone contact with our customers. In addition, you will:Ensures a quality customer experience for our insureds and customers by reducing friction points and ensuring an effortless proces Customer Service, Agent, Payment Processing, Service, Customer Experience, Retail, Insurance

  • Customer Service Representative

    2 days ago

    Stevens Point, Wisconsin, United States Pentex Restaurant Group Full time

    About Taco John'sTaco John's is a fast-food restaurant chain known for its Potato Ole's and welcoming atmosphere. As a team member, you'll be part of a dynamic group that prioritizes excellent customer service.Compensation and BenefitsWe offer a competitive hourly wage starting at $13/hour, with opportunities to earn more during peak hours. Full-time...

  • Collections/Customer Service Specialist

    2 weeks ago

    Stevens Point, United States ABR Employment Services Full time

    ABR is recruiting a full-time Collections/Customer Service Specialist for a client in Central Wisconsin. Starting pay is $20 - $22 per hour plus benefits! The Collections/Customer Service Specialist is responsible for mitigating loan losses by monitoring and coordinating collection efforts. Ensures recovery goals are met therefore contributing to the...

  • Retail Customer Service Representative

    2 days ago

    Stevens Point, Wisconsin, United States Festival Foods Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships with people from diverse backgrounds?About Festival FoodsFestival Foods is a Wisconsin family- and employee-owned grocer that has been committed to giving back to the communities it serves for decades. With over 40 full-service...

  • Spa Receptionist

    6 days ago

    Stevens Point, Wisconsin, United States The Wellness Spa Full time

    Company OverviewThe Wellness Spa is a wellness-focused business dedicated to providing exceptional customer experiences.Job SummaryWe are seeking a highly skilled and friendly Spa Receptionist to join our team. The successful candidate will be responsible for scheduling appointments, educating guests on spa services, selling retail products, and handling...

  • Medical Assistant/Pharmacy Technician

    2 days ago

    Stevens Point, United States Oak Medical Full time

    Location: Skilled Nursing Home Facilities in Stevens Point AreaEmployment Type: Full-Time 40 hours per week, Monday – Friday 8 hour dayshiftPosition Summary:At Oak Medical, we are creating consistent access to high quality care in the most efficient manner for patients, family members, and health care professionals in specialty hospitals, skilled nursing...

  • Medical Assistant/Pharmacy Technician

    2 days ago

    Stevens Point, United States Oak Medical Full time

    Location: Skilled Nursing Home Facilities in Stevens Point AreaEmployment Type: Full-Time 40 hours per week, Monday – Friday 8 hour dayshiftPosition Summary:At Oak Medical, we are creating consistent access to high quality care in the most efficient manner for patients, family members, and health care professionals in specialty hospitals, skilled nursing...

  • Medical Assistant/Pharmacy Technician

    3 days ago

    Stevens Point, United States Oak Medical Full time

    Location: Skilled Nursing Home Facilities in Stevens Point AreaMake sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Employment Type: Full-Time 40 hours per week, Monday – Friday 8 hour dayshiftPosition Summary:At Oak Medical, we are creating consistent access to high...

  • Customer Service Representative with Financial Expertise

    6 days ago

    Stevens Point, Wisconsin, United States CoVantage Credit Union Full time

    We are seeking a highly skilled Customer Service Representative to join our team at CoVantage Credit Union. This role offers a unique opportunity to provide exceptional service to our members while working in a dynamic and supportive environment.

  • Medical Director for OB/GYN Services in Stevens Point, WI

    6 days ago

    Stevens Point, Wisconsin, United States Adelphi Medical Staffing, LLC Full time

    Are you a dedicated Obstetrics and Gynecology physician looking to take your career to the next level? We have an exciting opportunity for a Medical Director for OB/GYN Services in Stevens Point, WI.About Adelphi Medical StaffingWe are a leading provider of healthcare staffing solutions, partnering with top facilities to deliver exceptional patient care. Our...

  • Retail Sales Associate

    1 day ago

    Stevens Point, Wisconsin, United States The Store Full time

    Job DescriptionApart from providing excellent customer service, you will be responsible for maintaining a clean and organized store environment.Key Responsibilities:Stocking and replenishing merchandise on shelvesCleaning and sanitizing the store and equipmentMaintaining a high level of product knowledge to assist customers with their purchasesWhat We...

  • Patient Service Representative

    5 months ago

    Stevens Point, United States Joints In Motion Medical Llc Full time

    Are you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical...

  • Patient Service Representative

    5 months ago

    Stevens Point, United States Joints In Motion Medical Llc Full time

    Are you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical...

  • Customer Experience Associates

    6 days ago

    Stevens Point, Wisconsin, United States Hobby Lobby Full time

    Are you a people person with a passion for helping others? Do you enjoy working in a dynamic and fast-paced environment? If so, we may have the perfect opportunity for you! At Hobby Lobby, we're currently seeking Customer Experience Associates to join our team and deliver exceptional customer service to our customers.Estimated salary: $14-$15 per hour.As a...

  • Medical Customer Service Representative

    2 days ago

    Myrtle Point, Oregon, United States SCA Health Full time

    Unlock a Rewarding Career in Medical Customer ServiceWe are seeking highly motivated and empathetic individuals to join our team as Medical Customer Service Representatives.About the RoleAs a Medical Customer Service Representative, you will be responsible for providing exceptional customer service to patients via inbound and outbound calls. Your primary...

  • Customer Experience Ambassador

    5 days ago

    Stevens Point, Wisconsin, United States CoVantage Credit Union Full time

    Are you a compassionate and service-oriented individual with a passion for making a positive impact on the lives of others? We're seeking a skilled Member Service Representative to join our team at CoVantage Credit Union!About the RoleThis is a full-time opportunity that offers a competitive salary, ranging from $45,000 to $65,000 per year, depending on...

  • Medical Director

    7 days ago

    Stevens Point, Wisconsin, United States Aspirus Health Full time

    Location: Stevens Point, WisconsinFTE: 0.6 - 1.0 - Full-time or Part-timeAbout the Opportunity:This full-time nocturnist position offers a unique opportunity to lead and participate in high-quality patient care as a medical director for our nocturnal hospital services.With a 7-day on/7-day off schedule from Saturday to Friday, you will have the chance to...

  • Medical Professional

    2 days ago

    Stevens Point, Wisconsin, United States Premier Medical Staffing Full time

    Premier Medical Staffing, a leading healthcare staffing firm, is seeking a skilled medical professional for a 13-week contract in Portage, Wisconsin.**Job Summary:**We are looking for a dedicated Registered Nurse to join our team. The ideal candidate will have excellent clinical skills and experience working with correctional populations.Job Description:This...