Interpreter services Coordinator

3 weeks ago

Seattle, United States University of Washington Full time

HARBORVIEW'S INTERPRETER SERVICES Department has an outstanding opportunity for an INTERPRETER SERVICES COORDINATOR

WORK SCHEDULE

40 hours per week

Day Shift

DEPARTMENT DESCRIPTION

Harborview's Interpreter Services Department provides oral, written and sight translation services to their patients. Ensuring that all patients have access to healthcare.

PRIMARY JOB RESPONSIBILITIES

Work in a call center as the first point of contact for the department

Create daily schedules for staff interpreters and coordinate requests for agency, telephonic and video interpreters

Respond to same day requests for in-person interpreters and the immediate dispatching of interpreters

Independently advise staff, contracted clients, and others regarding program content, policies, procedures, and activities, and select and recommend courses of action

Communicate clearly and calmly in demanding situations

Demonstrate knowledge and understanding of patient privacy rights.

Maintain confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic or verbal form

REQUIRED QUALIFICATIONS

High school graduation or equivalent AND two years of experience in a healthcare or administrative role

OR

equivalent education/experience.

ABOUT HARBORVIEW MEDICAL CENTER

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion. Become part of our team. Join our mission to make life healthier for everyone in our community.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

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