Guest Services Representative

3 weeks ago


Hammond, United States Aveda Arts & Sciences Institute Full time

Job Overview:

Aveda Arts and Sciences Institutes are seeking to hire Full Time Guest Services Representatives in our Call Center

Ideal candidates are: interested or experienced in servicing inbound and outbound calls from guests requesting to make, rebook, cancel appointments, resolving guest complaints, and able to answer guest inquiries while providing the highest level of customer service. This position can be remote.

Responsibilities:

* Set new guest appointments for all Aveda Institutes.
* Confirm guest appointments; rebook as necessary.
* Offer additional services during appointment call, according to the guest's individual needs.
* Resolve customer challenges in a professional manner to ensure guest satisfaction.
* Project enthusiasm to ensure the highest level of guest experience.
* Promote all service offerings, answer guest inquiries, and process guest appointments through Salon Biz.
* Respond in a timely manner to Demand Force guest appointment requests.
* Advise and update guests of any company policy or procedural change in order to retain loyal and cordial guest relationships.
* May perform other duties as required.

General:

Due to our commitment to the environment, a strong alignment to the Aveda mission is essential.

Adhere to company policies and procedures.

Participate in team huddles and meetings, as required.

Minimum Requirements:

* A "can do" attitude, and strong team orientation.
* Ability to handle a high volume of incoming calls while also utilizing a software program.
* Excellent verbal communication, and good written communication skills.
* Exceptional customer service skills, including excellent phone etiquette.
* Ability to multi-task (phone, voice and hand movement) in a high-speed environment.
* Passion for the beauty industry.
* Computer literacy in Excel, PowerPoint and Word preferred.
* Flexible to work evenings and weekends.



  • Hammond, United States Hampton Inn & Suites Full time

    Do you enjoy making others smile and making their day better?At The Sunray Companies our mission is to empower, support, train and develop our people to enhance the lives of our guests and each other.Job SummaryAs a Front Desk Agent, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a...


  • Hammond, United States Hampton Inn & Suites Full time

    Do you enjoy making others smile and making their day better?At The Sunray Companies our mission is to empower, support, train and develop our people to enhance the lives of our guests and each other.Job SummaryAs a Front Desk Agent, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a...


  • Hammond, United States Hampton Inn & Suites Full time

    Job DescriptionJob DescriptionDo you enjoy making others smile and making their day better?At The Sunray Companies our mission is to empower, support, train and develop our people to enhance the lives of our guests and each other.Job SummaryAs a Front Desk Agent, you are one of the first ambassadors that a guest comes into contact with and your friendly,...


  • Hammond, United States Aramark Uniform Services Full time

    ** Customer Service Representative Driver (CSR)** **Job Category****:** Service Professional **Requisition Number****:** CUSTO017755 Showing 1 location **Job Details** **Description** Responsibilities/Essential Functions: Safely operates a company step van in designated area to provide products and service to a variety of clients. Verifies daily...

  • Guest Service Agent

    5 days ago


    Hammond, United States JSK Hospitality Full time

    **Job Types**: Full-time, Part-time Pay: $13.50 - $14.50 per hour **Benefits**: - Dental insurance - Employee discount - Flexible schedule - Health insurance - Paid time off - Vision insurance Schedule: - 8 hour shift - Day shift - Evening shift - Holidays - Morning shift - Night shift - Overnight shift Work setting: - In-person Work Location: In...


  • Hammond, United States Veolia WTS Full time

    **Company Description** As part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this...


  • Hammond, United States Veolia WTS Full time

    Job DescriptionField Service Technician - Hammond, IndianaAs a Field Service Technician with Water Technologies and Solutions (WTS), you’ll play a critical role supporting operations and maintenance of advanced water treatment systems at a primary site plus a variety of other customers in your geographic area. If you’re mechanically inclined, enjoy...


  • Hammond, United States Veolia WTS Full time

    Job DescriptionJob DescriptionCompany DescriptionAs part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative...


  • Hammond, United States Alexis Ducorbier - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceHealth insuranceOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:Alexis Ducorbier - State Farm Agent is seeking a qualified and empathetic professional for the role of Financial Services Representative State Farm Agent Team Member. As a customer-oriented expert,...

  • Server

    5 days ago


    Hammond, United States IHOP Full time

    SUMMARYProvide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.ESSENTIAL DUTIES AND RESPONSIBILITIESThese include the following:Develop and maintain professional functional working relationships with IHOP employees...


  • Hammond, United States MRINetwork Jobs Full time

    Job DescriptionJob Description Industrial Sales Representative Why is this such a cool opportunity?*Highly successful, privately held builder and remanufacturer of hydraulic equipment and services in the Midwest with two locations*Take over a well established territory with long time customers who value the high quality service provided*Very little overnight...


  • Hammond, United States Indiana Tech Full time

    Indiana Tech is a thriving, independent, teaching-oriented institution with a focus on career-oriented programs in business, engineering, information technology and computer science, criminal justice, life sciences, human services, and many other concentrations. Indiana Tech enrolls nearly 1,500 students in its traditional undergraduate programs on its...


  • Hammond, United States Hammond Public Library Full time

    **MAJOR TASKS** Direct and guide the Technical Services team with responsibilities for acquiring, cataloging, and processing new material; withdrawing outdated material; operating and maintaining the integrated library system; coordinating the web page to ensure proper operations, and providing leadership in the use of computers and online services. Develop...


  • Hammond, United States Ursitti Enterprises LLC Full time

    Job DescriptionJob DescriptionA Counter Sales and Service Representative is Needed in Hammond!If you meet the qualifications below, APPLY NOW!Pay Rate: $20-$23/Hour!Position Purpose:Contributes to branch sales growth and profitability by providing prompt, friendly and professional service to Johnstone customers in-person and over the phone.Subordinate...


  • Hammond, United States Regional Federal Credit Union Full time $18

    The REGIONAL federal credit union, a leading provider of banking products and financial services serving Northwest Indiana, is looking for a full-time Member Service Advisor to join our Team at our Hammond location. Position Summary:Serve as liaison between the member and the credit union.Provide information to members and potential members by phone or in...


  • Hammond, United States SalesRoads Full time

    Job DescriptionJob Description​​ SalesRoads seeks a motivated and results-driven B2B Sales Representative to join our dynamic sales team. As a 100% remote role, you will enjoy the flexibility of working from anywhere quiet, with a qualified internet connection, and be part of a supportive, family-like atmosphere that prioritizes your personal and...


  • Hammond, United States Alexis Ducorbier - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceHealth insuranceOpportunity for advancementPaid time offROLE DESCRIPTION:Alexis Ducorbier - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Insurance Account Representative -...

  • Service Leader

    1 week ago


    Hammond, United States Chipotle Full time

    Service Leader (24014182)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    1 week ago


    Hammond, United States Chipotle Full time

    Service Leader (24015519)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...


  • Hammond, United States Alexis Ducorbier - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryHealth insurancePaid time offTraining & developmentROLE DESCRIPTION:Alexis Ducorbier - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account...