Process Associate

1 month ago

Danville, United States Genpact LTD Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate, Billing representative

As a pivotal member of our team, you will play a crucial role in billing pharmacy claims via paper or electronically. Your primary responsibility will involve working with various departments to obtain the information needed for billing and ensuring the billings are done by paper or electronic. This will include printing, mailing, and attaching documents as needed.

Responsibilities

* Create paper billings as required for payors on UCF, HCFA, or plan specific billing forms based on plan set up.
* Print the billing forms and attach documentation if required.
* Bill claims electronically using the pharmacy system or website if the plan allows.
* Review the rejected claims from submissions to determine corrective action.
* Update the pharmacy receivable system based on billings and perform plan transfers including adjustments as needed.
* Reprocess claims that need billed to different plans; reverse original billing and update the receivable system with the appropriate accounting entries.
* Maintain compliance with state and federal billing requirements.
* Work on special projects as assigned based on client business needs.

Qualifications we seek in you

Minimum Qualifications

* High school diploma or equivalent required.
* Previous experience in customer service.
* Basic computer and keyboarding skills
* Fluent in English (verbal and written).
* Strong communication skills (verbal and written) and can effectively communicate complex information to customers.
* Excellent attention to detail and organizational skills.
* Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.

Preferred Qualifications/ Skills

* Knowledge of Microsoft applications (Excel, Word, etc.)
* Knowledge of Medical insurance/billing terminology
* Commitment to upholding security measures and compliance standards.

The approximate hourly base compensation range for this position is $16 to $18/hr. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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