Imaging Scheduler

4 weeks ago

Salt Lake City, United States Intermountain Healthcare Full time

Job Description:

This position is responsible for ensuring customers of imaging services are greeted and assisted in a timely manner and is responsible for providing support services for all of the various imaging modalities. The incumbent will perform a variety of clerical duties including: helping manage patient flow through the department, answering telephones, exam order entry, image check out, calling of reports, assisting radiologists/ technologists and ensuring medical necessity.

* Welcomes patients/families helping them feel safe, at ease, and well informed. Assists patients ensuring all needs are met related to imaging services offered and manages patient flow. Provides excellent customer service and appropriately handles difficult situations.
* Answers telephone inquiries and directs patients/families to appropriate resource.
* Accurately transposes relevant information and schedules and orders exams regarding imaging services online.
* Effectively uses RIS system and electronic resources to generate reports and support office.
* Maintains an accurate file system. Creates, retrieves, and updates files where appropriate.
* Coordinates the needs of technologists, radiologists, physicians, patients, and staff.
* Verifies positive patient identification and ensures that an order is present.

Minimum Qualifications

* One year of office or customer service experience.
* Demonstrated experience using word processing and spreadsheets.
* Experience working as part of a team including verbal and written communication.
* Experience in problem solving and conflict resolution.
* Experience in problem solving and conflict resolution.

Preferred Qualifications

* Medical terminology.
* Coding experience.

Physical Requirements:

Hearing/Listening, Manual Dexterity, Seeing, Sitting, Speaking.

Anticipated job posting close date:

05/17/2024

Location:

Primary Childrens Hospital

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.68 - $24.02

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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