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Market Medical Director
4 months ago
Position Summary:
As part of the Ob Hospitalist Group (OBHG) clinical leadership team, a Market Medical Director embraces a focus on clinical operations including a focus on New Program Starts and additionally (1) Clinical Leadership, (2) Hospital Relationships, and (3) Business Development Support. This position reports to the Medical Director of Operations and will collaborate with the MDO to ensure the clinical teams are delivering quality programs that achieve both OBHG's and the hospital's clinical and operational objectives.
The MARKET MEDICAL DIRECTOR position is full time, exempt. The MARKET MEDICAL DIRECTOR is expected to work at least five (5) OBHG hospitalist shifts each 28-day block during his/her employment as MARKET MEDICAL DIRECTOR. The MARKET MEDICAL DIRECTOR is also expected to travel as needed to address hospital and hospitalist operational priorities.
The MARKET MEDICAL DIRECTOR may be required to support multiple programs, the specific number to be determined by the MDO and will be based upon the geographic location, hospital complexity, OBHG needs, and overall time-requirements of the individual programs. The number of programs will fluctuate from time-to-time as the clinical operations team grows and the company expands its portfolio of programs in a particular geographic region.
I. Position Responsibilities: Essential
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
New Program Starts
* Collaborate with OBHG DOO and MDO to ensure all clinical aspects of new programs are being handled in a consistent, timely, and responsive manner
* Participate in new-program meetings (on-site and/or remote) to address clinical aspects of the new program as well as building a strong rapport and fostering a new relationship
* Conduct clinical interviews for your new team and complete required HR documentation
* Ensure that a qualified Site Director is selected and trained for the new program
* Participate in on-site hospital interviews for your new team as available
* Perform or oversee the completion of the OBHG Orientation and ensure onsite orientation coverage for first two days of the new program when possible.
* Be prepared to serve as Interim Site Director in any new program start until a permanent Site Director is identified and trained
Clinical Leadership
* Oversee, in coordination with MDO, the delivery of clinical services at all assigned hospitals
* Ensure consistent performance of clinical services in accordance with program definition
* Supervise, mentor, advise, and support Site Director and individual Team members.
* Develop Site Directors in coordination with MDO into independent clinical leaders for their assigned program(s)
* Ensure Site Directors are trained and capable of performing Clinical Interviews for their program(s)
* Communicate and enforce clinical policies, procedures, and expectations at all assigned programs
* Manage clinician issues in collaboration with the Site Director and escalate to MDO as appropriate
* Collaborate with Site Director, the scheduler and HR to ensure 100% schedule coverage at all hospitals
* Provide written and verbal status updates on assigned client hospitals
* Encourage and ensure hospitalist participation in overall quality initiatives
* Assist in the enforcement of hospitalist training requirements
* Serve as a liaison between OBHG support teams and our hospitalists
Hospital Relationship Management
* Collaborate in partnership with OBHG Director of Operations (DOO) to ensure all clinical aspects of the program are being handled in a consistent, timely, and responsive manner
* Communicate regularly, in coordination with the Medical Director of Operations, with hospital's clinical leadership (CMO, Chief OB, Director of Women's), building a strong rapport and fostering a strong relationship on behalf of OBHG
* Document relevant phone and in person meetings through email or phone communication with the DOO
* Reinforce the clinical aspects of OBHG value proposition at hospitals
* Participate in hospital meetings as appropriate to address program concerns, questions, opportunities
* Ensure clinical services are meeting hospital objectives and expectations
* Participate in program performance reviews
Business Development Support
* Collaborate with Director(s) of Business Development (DBD) for assigned region
* Provide support for Business Development meetings as requested and as reasonably available
* Provide Clinical Leadership for meetings with potential new clients either in person or remotely
* Provide Clinical Leadership to ensure a smooth transition from the sales process to operations
II. Essential Skills/Credentials/Experience/Education
* Experienced OBHG hospitalist presently working at least five (5) shifts each 28-day block
* Minimum of one year of hospitalist experience with OBHG
* Board Certified Ob/Gyn Physician
* Highly relational, able to build strong rapport and positive working relationship with all stakeholders (Hospital leadership, hospitalist teams, nurses, staff physicians, and OBHG corporate staff)
* Team oriented, service minded, goal focused individual who believes in OBHG mission
* Excellent verbal and written communication skills
* Proven leadership skills
* Able to travel as needed
III. Preferred Skills/Credentials/Experience/Education
* Served in a hospital-based leadership capacity (e.g. Chief OB, Department Chair, etc)
* Strong working knowledge of Microsoft Excel, Word, Power Point and Outlook
IV. Mental and Physical Demands (per ADA guidelines)
* Physical Demands:
* Sitting for long periods of time
* Position also requires walking, standing, stooping, or kneeling
* Regularly required to use computer keyboard, mouse, and telephone
* Lift and carry objects such as books and files weighing up to 15 pounds
* Close vision work and ability to adjust focus
* Able to travel
* Travel Demands:
* Required to visit each assigned hospital at least annually
* Will need to attend multiple meetings on site for new programs starts during onboarding
* Will need to be able to travel to programs that require clinical leadership presence as the situations arise
