Schedule Specialist Home Health

2 weeks ago

Kingsport, United States LHC Group Full time

Summary

We are hiring for a Schedule Specialist.

At SunCrest Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.

We strive to offer benefits that reward the whole you

* employee wellness programs
* flexibility for true work-life balance
* holidays & paid time off
* continuing education & career growth opportunities
* company-wide support & resources to help you achieve your goals.

Take your career to a new level of caring. Apply today

Responsibilities

The Scheduling Specialist is responsible for managing patient referrals and visit schedules.

* Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
* Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
* Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
* Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

Education and Experience

Education Requirements

* High school education or equivalent

Experience Requirements

* Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.

Skill Requirements

* Exceptional organizational, customer service, communication, and decision making skills required.
* Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

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