Day Program Supervisor
2 weeks ago
Job Location
Adult Services - Hodgkins, IL
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$20.41 - $22.91 Hourly
Travel Percentage
None
Job Shift
Day
Job Category
Management
Description
ABOUT THE ROLE: The Day Program Supervisor is responsible for providing support and oversees the daily operations of designated areas within the Day Program at Helping Hand. The Day Program Supervisor works closely with each Direct Support Professional (DSP) under the supervision of the Associate Director of Day Programming in mentoring, supervising, and training of all DSPs while ensuring support, training, and service coordination for the people served. This position must also fulfill the key responsibilities and competencies of a DSP.
SCHEDULE AND COMPENSATION:
- On-site position, Monday-Friday.
- 40 hours per week.
- Salary range $20.41-$22.91/hr (non-exempt).
- Salary based on skills and experience.
- Up to 6% annual bonus potential.
- 403b retirement plan with up to a 4% company match.
Helping Hand has been awarded "Best and Brightest Places to Work" for both Chicago and the Nation for 6 years in a row This award is a reflection of the incredible talent and commitment shown by our HH team members every day.
If you're ready to join our incredible team, apply today
HELPING HAND PERKS:
- Traditional medical (BCBS of IL), dental, and vision insurance.
- Supplemental and voluntary benefits available with employer-paid Group Life/AD&D, STD, and LTD.
- Team member appreciation events and recognition throughout the year
- Tuition reimbursement
- Paid holidays
- Paid vacation
- Paid personal days after 1 year of service
- Accrued paid sick time
- Employee Assistance Programs
- Direct daily Adult Day Program operations.
- Follow Helping Hand's procedures when dealing with an emergency including calling 911, ensuring the safety and security of the individuals and HH property, and notifying the Associate Director.
- Ensure that the rights of individuals are protected and that services are provided to the highest level of quality.
- Participate in the interviewing and onboarding of new team members to foster positive and meaningful work partnerships.
- Provide direct supervision to a team of DSPs to ensure the mission and values of Helping Hand are at the forefront of all activities and interactions.
- Coach, mentor and train new team members/DSPs on program guidelines and clients.
- Offer ideas, suggestions and provide frequent and constructive on the job feedback through monthly supervision so that DSPs are trained and have adequate resources with which to perform their job responsibilities.
- Meet quality, compliance and training requirements as set forth by Helping Hand, CARF, DHS and other pertinent regulations.
- Regular, predictable attendance is essential with flexibility during varying hours in accordance with the position needs.
- Communicate regularly with the Associate Director on strengths and challenges of the program and team members, provide input to complete annual evaluations or corrective actions for DSP's, and ensure strengths and challenges are noted with a plan in place for DSPs to work toward goals.
- Provide direct shift coverage and flex schedules to meet the program's needs, including managing the daily/weekly scheduling needs for the program, monitoring and flexing staffing patterns to minimize overtime costs to the agency.
- Complete, monitor, document and report out tasks as assigned by the supervisor such as but not limited to team meetings, goal and behavior tracking, staff schedule, end of the day shift report, client discussion sheets, communication logs, safety drills, cleanliness checks, daily client attendance and enter data for billing purposes. All documentation must be submitted as required.
- Review, update, monitor, and follow up regarding client related documents (seizure list, restriction list, client schedule, client attendance, etc.), agency communication, storage areas and control the use of materials, equipment, tools, and completion of lessons per group area.
- Flexibility while supporting community events that may occur outside of regular work hours including safely driving individuals for various programming purposes and utilization of the Community Space.
- Participate as a member of the individual's interdisciplinary team as assigned, provide training and support through individualized plans, communicate client individual needs in a timely and effective manner, and attend team meetings as required.
- Assist with monitoring and transitioning of new clients into the program. Set up programming areas in the most effective manner to maximize clients' potential and maintain assigned space in a clean and orderly manner.
- Provide individual and group instruction, create curriculum/lessons plans to meet clients' needs that accommodate a variety of instructional activities and train and coach DSPs on implementing and presenting lesson plans.
- Utilize outside resources to enhance the program.
- Research and assist with meaningful volunteer opportunities for clients.
- Research and schedule client community outings, ensuring all clients can be in the community as often as possible.
- Implement activities and recreation per programming schedule.
- Manage the afterhours program including the appropriate staff coverage, managing the registration site, submitting attendance for billing and creating curriculum for the groups as assigned.
- Must attend all team and agency meetings as scheduled.
- Other duties as assigned.
LAND THIS OPPORTUNITY BY HAVING:
Education:
- High School Diploma or GED required.
- DSP certified or ability to complete DSP training within 90 days of hire.
- Two (2) years of experience working with intellectual and developmental disability population.
- Previous supervsory experience preferred.
- Ability to fulfill all necessary training requirements of the agency, including but not limited to, crisis management (crisis mangagement training includes de-escalataion strategies and physical management techniques).
- Proficient and comfortable with technolgy such as Microsoft Office, Teams, Zoom, etc.
- Valid driver's license with acceptable driving record and proof of ongoing personal motor vehicle insurance.
- Ability to meet all PACE certification requirements, preferred.
- Must be able to self-transport to work and site visits.
- Must be able to safely drive individuals for various programming purposes.
- Exceptional problem-solving and time management skills.
- Excellent organizational skills and ability to multitask and prioritize multiple urgencies as required.
- Exceptional interpersonal communication skills, both verbal and written.
- Ability to promote and adhere to company values.
- A commitment to a diverse, inclusive, and equitable work environment.
- The person in this position needs to occasionally move about to assist clients, access file cabinets, office machinery, etc.
- The ability to observe details at a close range (within a few feet of the observer).
- Consistently position self to maintain files in file cabinets or assist clients.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- The person in this position may encounter clients exhibiting physical aggression; must be comfortable working in periods of crisis and feel comfortable de-escalating individually or as a team.
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