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Billing Customer Service Representative
3 weeks ago
Job Responsibilities:
* Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc.
* Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment
* Assume ownership and timeliness in handling customer requests in an efficient, accurate and professional manner
* Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller
* Analytic and basic mathematic calculation skills, such as percentages, addition, and subtraction calculations
* Learn with a high regard for accuracy of basic knowledge of insurance principals and Chubb products
* Efficiently navigate multiple systems and applications to research, analyze and resolve requests, inquiries & concerns
* Maintain established levels of productivity, service, and quality standards within a fast-paced call center
* Works collaboratively with team members, and business partners to provide a quality experience for our agents
* Know & comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures
* Responsible for cross selling products to provide best and most beneficial experience for clients
* Work overtime as needed
* Complete additional tasks and other projects/duties as assigned
* Ability to work 40 hours a week on scheduled shift between the hour 8am-8pm ET; 7am-7am CT; 6am-6pm PT or 5am-5pm PT. Candidate must be flexible to work during Saturday hours as scheduled on rotational basis as applicable.
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Billing Customer Service Representative
1 month ago
O Fallon, United States Chubb Full time* Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. * Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment * Assume ownership and timeliness in handling customer requests in...
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Billing Customer Service Representative
3 weeks ago
O Fallon, United States Chubb Full time* Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. * Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment * Assume ownership and timeliness in handling customer requests in...
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Billing Customer Service Representative
3 days ago
O Fallon, United States Chubb Full timePhone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership and timeliness in handling customer requests in an...
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Billing Customer Service Representative, PRS
1 month ago
O Fallon, United States Chubb Full timeWhen you grow, Chubb grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Chubb Personal Lines. We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they want and...
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Billing Customer Service Representative, PRS
3 weeks ago
O Fallon, United States Chubb Full timeWhen you grow, Chubb grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Chubb Personal Lines. We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they want and...
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Patient Svc Representative
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Patient Svc Representative
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O Fallon, United States Mercy Full timeUp to $5,000 hiring incentive available!Patient Services Representative: O'Fallon,MOBenefits:Tuition Reimbursement up to $2,000 for continuing education Health/Dental/Vision available after day one Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA Paid parental leave for new parents 401k with employer match Paid...
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O Fallon, United States Seasoned Full timeTaco Bell - Weldon Springs is looking for a full time or part time Restaurant Staff team member to join our team in O'Fallon, MO. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.Restaurant Staff responsibilities include:-Effectively communicate...
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Patient Svc Representative
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O Fallon, United States Mercy Full timeFull Time, DaysPediatric ClinicWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover...
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Fallon, United States Jacksons Full time$100 sign on bonus! (after 60 days) Store bonus opportunities every 2 months! Company bonus opportunities every 6 months! Opportunities to advance! We promote from within! An Overnight Retail Cashier/ Customer Service at Jacksons store #127 at 1960 W Customer Service, Retail, Cashier, Overnight, Grocery
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Overnight Retail Cashier/Customer Service
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Automotive Technician
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O Fallon, MO, United States Plaza Tire Service Full timeOverview: Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service is a growing company with 75 locations. Plaza Tire Service is big enough for you to make a career, and small enough to care that you do. We have a immediate openings for Automotive Technicians in our O'Fallon, MO store. COMPENSATION: Up to $70,000 per...
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91C Utilities Equipment Repairer
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