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Scheduler Lead
1 month ago
Overview
Join our team as a day shift, full-time, Call Center Patient Services Representative Lead in Westwood, NJ.
Fulfilling your purpose begins here:
People First, Always. Here's how we take care of our people:
* Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.
Your team is bigger than your department:
* Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women's imaging center, and an ICU.
* We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities
* Lead and oversee the daily duties of assigned staff within the Patient Services.
* Assist management in training and developing new employees.
* Provide guidance and mentoring to new employees.
* Assist in enforcing the department's training and development program.
* Partner with the supervisor to ensure that the Patient Services Program reflects the vision and strategy established for the department.
* Adhere to policies, procedures and regulations to ensure patient safety and compliance.
Qualifications
Job Requirements
* Familiarity with medical terminology
* Familiarity with EMR systems
Preferred Job Requirements
* Associates, High School Diploma, or GED equivalent. Higher education may be substituted for experience
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