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Customer Service Representative
1 month ago
- Greet clients and their pets warmly upon arrival, ensuring a welcoming atmosphere.
- Answer phone calls, schedule appointments, and manage the clinic's schedule. Handle patient check-ins and check-outs, including processing payments and updating records.
- Maintain accurate and organized patient files and medical records.
- Assist in managing inventory and supplies for the clinic.
- Provide information to clients about services, policies, and procedures.
- Collaborate with veterinarians and veterinary technicians to ensure efficient workflow.
- Handle client inquiries and concerns with empathy and professionalism.
- Maintain cleanliness and organization of the reception area.
Qualifications:
- High school diploma or equivalent; additional education in veterinary or business administration is a plus.
- 1 - 2 years of work experience in a veterinary clinic or healthcare setting is preferred.
- Strong communication and interpersonal skills.
- Proficient in using office equipment and efficient computer skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- A genuine love for animals and commitment to their care and well-being.
- Team player with a positive attitude.
- Experience in animal care and management
Benefits:
- Competitive salary starting at $20 an hour
- Employee Benefits
- Employee discounts on services and products
- Opportunities for professional development and continuing education
- A supportive and friendly work environment
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- Morning shift
- Closed on weekends
Join us in making a difference in the lives of pets and their owners at Family Pet Hospital We look forward to welcoming you to our team
At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including:
• Comprehensive medical, dental, and vision insurance
• 401(k) matching
• Generous holidays and paid time off
• Career development programs
• Robust health and wellness initiatives
AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.