Customer Service Representative

4 days ago

Spanaway, United States PostNet - WA131 Full time
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule

Benefit/Perks
  • Competitive Compensation 
  • Flexible Scheduling 
  • Hard work, collaboration, humanity, fun, and laughter 
  • Career path development 
 
Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa. 
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. 
Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.
 
WHAT YOU BRING TO THE TABLE:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking – must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid driver’s license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required
 
WHAT WE EXPECT OF YOU:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone 
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail
  • MUST HAVE GRAPHIC DESIGN OR SOME PRINT EXPERIENCE
 
PHYSICAL AND SAFETY REQUIREMENTS:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

  • Customer Service Representative

    4 days ago

    Spanaway, United States PostNet Full time

    Replies within 24 hours Benefits: Bonus based on performance Employee discounts Flexible schedule Benefit/Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Company Overview Since 1993, PostNet has provided small businesses and consumers with high-quality printing and...

  • Customer Service Representative

    3 days ago

    Spanaway, Washington, United States Sally Beauty Full time

    About UsSally Beauty is a leading retailer of professional beauty supplies, dedicated to providing high-quality products and exceptional customer service.Job DescriptionWe are seeking a sales associate to join our team, responsible for:Building relationships with customers;Providing product recommendations;Maintaining store displays;Processing...

  • Customer Service Representative

    17 hours ago

    Spanaway, Washington, United States Rite Aid Full time

    Company OverviewRite Aid is a healthcare-focused retail pharmacy chain dedicated to improving the health and wellness of its customers and employees.

  • Customer Service Ambassador

    4 hours ago

    Spanaway, Washington, United States Wal-Mart Stores , Inc. Full time

    **About Us**At Walmart, we strive to provide an exceptional customer experience. As a Cashier & Front End team member, you will play a vital role in ensuring our customers feel valued and appreciated.**Your Key Responsibilities:**Provide excellent customer service by smiling, greeting, and thanking every customer.Stand for long periods of time while checking...

  • Customer Experience Expert

    3 days ago

    Spanaway, Washington, United States Sally Beauty Full time

    About the Team: At Sally Beauty, we value diversity, inclusion, and teamwork. Our team members work together to achieve common goals, support each other's growth and development, and strive to deliver exceptional customer service.">About the Role: As a Beauty Advisor, you will play a critical role in delivering an outstanding customer experience. You will be...

  • Route Sales Representative

    3 days ago

    Spanaway, United States Primo Water Full time

    Overview Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. If you are a current associate of Primo Brands,...

  • Retail Sales Representative

    3 days ago

    Spanaway, Washington, United States Walmart Full time

    Company Overview">At Walmart, we are committed to providing our customers with exceptional service and a seamless shopping experience. As a Sales Associate, you will play a vital role in helping us achieve this goal.

  • PostNet Store Associate

    5 days ago

    Spanaway, Washington, United States PostNet - WA131 Full time

    About the RoleThe Customer Service Representative will play a critical role in ensuring that our customers receive outstanding service and support. This includes processing customer sales, up-selling and cross-selling services, and participating in marketing initiatives.The successful candidate will possess excellent communication skills, both verbal and...

  • Service Attendant Team Member

    7 days ago

    Spanaway, Washington, United States The Wave Wash Full time

    Main ResponsibilitiesCUSTOMER SERVICE: Create moments that wow our customers and build Raving Fans by going the extra mile.SALES: Build knowledge of our products/services and recommend what best meets the customers' needs.CLEANING: Maintain the locations' appearance and cleanliness.Safety: Ensure a safe environment for all team members and customers.TEAM...

  • Domestic Service Specialist

    1 day ago

    Spanaway, Washington, United States Molly Maid Full time

    **Welcome to Molly Maid**We are a company that prides ourselves on delivering exceptional residential cleaning services, tailored to meet the unique needs of each customer.**Job Summary**We are currently seeking a highly motivated Housekeeping Professional to join our team. In this role, you will be responsible for:Delivering high-quality residential...

  • Field Service Technician

    3 days ago

    Spanaway, United States Opex Full time

    Job DescriptionPosition Summary: OPEX Corporation is currently looking for a full time onsite Field Service Technician to work in Warehouse Automation. The technician will use hand tools for preventative maintenance, troubleshooting and repair of material handling equipment. We look for individuals who are mechanically inclined with a strong background in...

  • Medical Assistant Certified

    1 day ago

    Spanaway, United States Sea Mar Community Health Centers Part time

    Job DescriptionJob DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly...

  • Sally Beauty Retail Advisor

    3 days ago

    Spanaway, Washington, United States Sally Beauty Full time

    About the Role">This Beauty Sales Associate role is an exciting opportunity to join a dynamic retail team and make a real difference in the lives of our customers. As a Beauty Sales Associate, you will be working in a fast-paced environment, interacting with customers and colleagues, and striving to meet sales targets.">Key Responsibilities">Providing...

  • CDL A Delivery Driver Role

    17 hours ago

    Spanaway, Washington, United States US Foods, Inc. Full time

    At US Foods, Inc., we're committed to delivering exceptional customer service and ensuring timely deliveries of food products and supplies. As a CDL A Delivery Driver, you'll play a critical role in maintaining customer satisfaction and contributing to the success of our distribution operations.Job Description:Deliver best-in-class customer service to meet...

  • Material Handling Equipment Technician

    6 days ago

    Spanaway, Washington, United States Opex Full time

    Field Service Technician: Join Our Team at Opex CorporationOpex Corporation is a leading manufacturer of warehouse automation solutions, and we are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will play a critical role in ensuring the smooth operation of our material handling equipment.Key...

  • Patient Health Navigator

    3 days ago

    Spanaway, United States Sea Mar Community Health Centers Full time

    Job DescriptionJob DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly...

  • Patient Health Navigator

    1 day ago

    Spanaway, United States Sea Mar Community Health Centers Full time

    Job DescriptionJob DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly...

  • Truck Driver Position

    16 hours ago

    Spanaway, Washington, United States US Foods, Inc. Full time

    Company OverviewUS Foods, Inc. is a leading food distributor in the industry, dedicated to delivering exceptional customer service and quality products.SalaryThe base rate for this role is $33.90 per hour, with opportunities for overtime compensation.Job DescriptionAs a Class A Truck Driver for US Foods, you will be responsible for delivering a variety of...

  • CDL A Delivery Driver

    2 hours ago

    Spanaway, United States US Foods, Inc. Full time

    CDL A Delivery Driver at US Foods, Inc. summary: The CDL A Delivery Driver at US FOODS® plays a vital role in delivering a variety of food products to customers, ensuring timely service and maintaining high productivity. This position requires manual heavy lifting and compliance with safety and driving regulations, while promoting an exceptional customer...

  • Front End Checkout Professional

    3 days ago

    Spanaway, Washington, United States Walmart Full time

    Job DescriptionAs a Front End Checkout professional, your primary responsibility will be to provide exceptional customer service while operating our cash registers. This role requires a strong focus on teamwork, communication skills, and attention to detail. You will be working closely with our store management team to ensure that all aspects of our checkout...