Resident Services Technician II

1 week ago

Garland, United States Madera Residential Full time

Madera Residential strongly believes that a company's people are its most important asset. We feel it takes more than just money and benefits to attract and retain good employees. It is a company's culture, values and mission which will set it apart from the competition. These are more than just words to us. These are the guiding principles that inspire us each day to make our work life enjoyable, rewarding and fun. Our team, still operated by our founding partners, has aggressively grown to be an industry leading portfolio in the state of Texas. We are searching for motivated, passionate individuals who are ready to find their job and do it the Madera Way If this is you, apply now

Employee Testimonial

Essential Functions

* Ensures that all vacated apartments are thoroughly restored to "market ready" status in a timely manner and according to the Property Manager's timetable
* Routinely replaces and/or repairs light fixtures, ceiling fans, window screens, window latches, sliding glass doors, baseboards, mirrors, appliances, mini blinds, tiles, flooring, A/C filters, sinks, bathtubs, toilets, light bulbs, locks, keys and any other item in the vacant apartment
* Maintains accurate records regarding preventive maintenance, service requests, expenditures, apartment make-ready status, work in progress, etc.
* Assists with various maintenance requests, picking up litter throughout the property and trash removal from vacant units
* Helps clean and maintain storage areas and maintenance shop
* Adheres to safety procedures and protocols established by governmental agencies such as OSHA
* Performs any additional duties or tasks as assigned by Maintenance, Assistant Manager, Property Manager or the Reginal Portfolio Director
* Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations. Needs ability to think rationally beyond a specific set of instructions.

Qualifications

* High school diploma or equivalent is required
* At least 2 years of property maintenance experience required
* Excellent verbal and written communication skills
* Able to multitask and meet deadlines in a timely and organized manner
* Must be able to work a flexible schedule, including weekends
* HVAC certification required
* Valid driver's license and reliable transportation required

Working Environment

* Indoors (66% to 100% of the time); frequently outdoors in all conditions (33% to 66% of the time), often for extended periods.
* Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 1% to 33% of the time). Example: apartments during/after makeready.
* Frequent need (33% to 66% of the time) to work in awkward and confining positions.

Physical Requirements

* Constant need (66% to 100% of the time) to be on feet.
* Have constant need (66% to 100% of the time) to perform the following physical activities:
* Bend/Stoop/Squat/Kneel
* Climb Stairs
* Push or Pull
* Reach Above Shoulders
* Climb Ladders
* Grasp/Grip/Turning
* Finger Dexterity


* Constant need (66% to 100% of the time) to perform the following physical activities:
* Writing/Typing


* Lifting/Carrying (supplies, replacement parts, ladders, etc.):
* Over 150 pounds
* 75-150 pounds
* 25-75 pounds
* 1-25 pounds



NOTE: Lifting and carrying weights exceeding 50 pounds is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers/dryers, refrigerators, A/C units, abandoned sofas, etc.

Vision Requirements

* Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instructions from staff and clients. Constant need to see small detail when performing routine maintenance duties.
* Frequent need (33% to 66% of the time) to see things clearly beyond arm's reach (observe problems throughout the community, etc.)

Hearing Requirements

* Constant need (66% to 100% of the time) to communicate with assistants, staff, vendors and clients. Must use listening skills to diagnose needed repairs, etc.

Speaking Requirements

* Constant need (66% to 100% of the time) to communicate with assistants, staff, vendors and clients.

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