Customer Service Representative
5 days ago
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Customer Service Representative
Contract: Austin, Texas, US
Salary Range: 17.00 - 20.00 | Per Hour
Job Code: 357136
End Date: 2025-01-26
Days Left: 29 days, 2 hours left
Apply
About the Role:
- Communicate with third parties, clients, providers, and update and maintain various systems/tools per standard process documentation.
- Execute transactions without minimal direction, enter data and retrieve information from group specific system
- Answer calls from Providers, Medicaid clients and Third Parties
- Verify and update other insurance coverage
- Communicate with Medicaid clients regarding insurance coverage and Program benefits
- Respond to various requests for information, as needed. Escalate to supervisor as appropriate
- Follow established policies, procedures and methods
- Meet established goals and objectives
- All other duties as assigned
- High School Diploma or GED
- Call Center Experience
Job Requirement
- Customer service
- calling
- calls
- customer
- Cold calling
- customer support
- Recruiter
- Phone
- Dishan Shetty
- dishan.shetty@collabera.com
Apply Now
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