Route-Drivers Comm Only

4 days ago

Cypress, United States Tide Cleaners Full time
Reports To: Route Manager

Edit Holdings, LLC dba Tide Cleaners is seeking a Route Driver to join our team

We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable experience for our customers.

Duties & Responsibilities
  • Demonstrate company core values at all times: Guest Services, Excellence, Committed, Integrity, and Top Quality
  • Responsible for sales of route service.
  • Responsible for cold-calling potential guests, setting appointments, explaining services and closing the sales.
  • Driving the route, picking up and dropping of clothes as appropriate.
  • Provide quality customer service through regular interaction and communication with customers and store employees.
  • Committed to Grow Sales in the area you service.
  • Maintain your pre-established route system as well as prospect and grow your customer base with sales and service mentality.
  • Manage any customer inquiries via phone, email, and in-person, build rapport with customers and identify their needs.
  • Be able to resolve/deescalate customer complaints/issues.
  • Ensure the quality standards of Tide Dry Cleaners are met.
  • Be able to function in a fast-paced environment with a high level of detail.
  • Drive customer retention by building relationships and creating customer loyalty.
  • Load and unload garments from the company vehicle.
  • Cooperate with co-workers and promote a positive and productive working environment.

Qualifications
  • Some experience in route sales is preferred, but we are looking for individuals who really care for serving his/her guests
  • Highly organized and demonstrate self- motivation and attention to detail.
  • Must possess excellent communication, positive attitude, and willingness to provide great customer service.
  • Ability to identify and meet guest's needs and requirements
  • Passion for interacting in a positive and creative manner with customers and team members.
  • High school diploma or GED
  • Computer/Mobile devices operation experience
  • Ability to successfully complete MVR and background check is required.
  • Able to lift up to 50 pounds safely.

Benefits
  • Health Insurance
  • Vision
  • Dental
  • 401 (k)
  • Yearly Paid Time Off
  • Paid Holidays

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