Customer Service Representative

3 days ago


Lafayette Hill, United States Lori Pellegrini Henry - State Farm Agent Full time
Benefits:
  • Hourly Plus Commission
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

As a Customer Service Representative - State Farm Agent Team Member with Lori Pellegrini Henry - State Farm Agent, you will play a crucial role in delivering exceptional client experiences that drive the growth and success of our thriving insurance agency. With your strong attention to detail, excellent customer service skills, and genuine desire to help others, you will be the ideal person for this position. You’ll have the opportunity to grow in your career by resolving client inquiries, collaborating with a talented team, and anticipating the needs of the community members we serve.

If you are a customer-focused, empathetic team player with a passion for helping others, we would love to connect with you. For driven and sales-minded individuals, this role offers exciting opportunities for internal growth and career advancement.

RESPONSIBILITIES:


  • Respond promptly to customer inquiries and provide detailed policy information.
  • Assist clients in making policy updates and changes to meet their evolving needs.
  • Process insurance claims efficiently and follow up to ensure client satisfaction.
  • Maintain accurate and organized records of all customer interactions.
QUALIFICATIONS:


  • Excellent communication and interpersonal skills.
  • Highly detail-oriented with the ability to manage multiple tasks.
  • Previous customer service experience is preferred, but a passion for helping others is essential.
 
 
 



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